Assistant Store Manager

Leadership & Team Development

• Aid the Store Manager in recruiting, supervising, scheduling, training, and developing store personnel to maintain a high-performance team.

Communication Excellence

• Ensure clear and effective communication with employees and customers, fostering a positive, engaging environment.

Metrics Mindedness & Sales Growth

• Help meet sales targets, maintain accurate inventory levels, and optimize cash flow to drive store performance.

Structure & Process Orientation

• Take responsibility for store operations, ensuring efficient workflows and compliance with company standards in the absence of the Store Manager or Commercial Sales Manager.

Customer Service Leadership

• Ensure customers receive WOW! service, resolve concerns proactively, and transform complaints into positive experiences.

Operational Efficiency

• Lead company initiatives by ensuring maximum productivity, training, and retention of high-performing employees, while maintaining operational efficiency through effective store merchandising, creating a clean, organized, and visually appealing shopping environment.

Risk & Safety Compliance

• Enforce Personal Protective Equipment (PPE) use, promote workplace safety, and assist in risk management activities.

Financial Oversight

• Support budgeting efforts, analyze Profit & Loss statements, and monitor expense controls to maximize profitability.