Assistant Store Manager

About the role

Assistant Managers at Andy’s oversee all aspects of the store’s operations and ensure that the facility is clean and well-maintained. The assistant manager leads by example to achieve the highest level of customer satisfaction while providing high quality custard and exceptional service to all customers. Assistant Managers will also strive to maintain a fun, family-like, but professional culture that Andy’s is known for. If you enjoy taking on new challenges, developing others, and providing superb customer service, this position could be ideal for you! Andy's believes in an excellent work-life balance, a clean family-friendly atmosphere, a fun experience with no fryers or grills, and the opportunity to grow with our company!

Responsibilities

• Oversee all aspects of store operations
• Ensure the facility is clean and well-maintained
• Lead by example to achieve the highest level of customer satisfaction
• Provide high-quality custard and exceptional service to all customers
• Maintain a fun, family‑like, but professional culture
• Take on new challenges and develop others
• Provide superb customer service

Requirements

• 1‑2 years of proven management experience in the food service industry or a leadership role in a related industry
• Ability to work a hands‑on role, physically covering all shifts up front with guests and staff
• Friendly, enthusiastic, and full of energy
• Lead by example and uphold high standards of operation in a fast‑paced environment
• Coach and provide feedback to help team members grow
• Reliable transportation to and from work
• Available to work full‑time with open availability, including late nights, weekends, and some holidays
• High school diploma or equivalent
• Solid employment track record with positive references
• Physical demands: constant standing and walking; occasional pushing, pulling, lifting, or carrying up to 55 lb independently and safely; occasional ascending/descending ladders, stairs, ramps; constant computer/POS/register and equipment use; frequent wrist and spine flexing/rotation; constant reaching, turning, precision work around fountain area; constant talking and exchanging ideas; clear near/far vision; ability to work outside in various weather conditions

Compensation & Benefits

• Competitive pay
• Quarterly bonus opportunities (recently doubled)
• Paid vacation that increases with length of employment
• Health, dental, and vision insurance
• 401(k) options

Schedule

• Flexible scheduling averaging 40‑45 hours per week
• Closed on Thanksgiving, Christmas Eve, Christmas, New Year’s Eve
• Closed early on Thanksgiving Eve