Assistant Store Manager

Qualifications

• 2+ years of experience in a lead or management role in a fast paced retail environment OR in retail training
• Excellent communication and people skills
• Desire to work as a team with a results driven approach
• Proven communication skills
• Ability to multi task and problem solve
• Advanced computer skills, including Microsoft Office (WORD, Excel, Power Point, Publisher)
• Spur of the moment transportation required
• Satisfactory Criminal Background Check and Drug Testing May be required depending upon location
• TAM Card may be required depending upon location
• Additional Security clearance may be required depending upon location

Essential Duties and Responsibilities

• Handles large multiple sales and assists CSAs to build multiple sales
• Opens and closes the store
• Assists Store Manager and maintains well documented financial controls, maintain a clean and orderly store environment, serving as an appropriate role model to all sales staff, etc.
• Assists Store Manager in creating an “Effective Sales Team” as evidenced by: motivated and knowledgeable sales staff, sales floor is adequately covered, etc.
• Supervisory duties entail coaching of departmental staff and new hire checklists
• May act on behalf May assist store Managers with 40/80 reviews
• May communicate with manager/buyers regarding fit, popularity, etc., of merchandise
• Will fully understand and utilize all store software systems such as: WebIM and Store force, etc.
• Will assist the Store Managers and have a full understanding of all KPI Targets
• Establishing and maintaining Guest Services through WE$ACT
• Establishes repeat clientele, i.e., tickler file and thank you notes
• Auxiliary duties include assisting with inventory, checking in, and transfers of merchandise
• Regarding customer relations, handles each customer in a courteous and gracious manner with an attentive response to all customers
• Must have complete knowledge of the store’s stock in clothing, shoes, T-shirts, gifts, souvenirs, sundries, etc.

Physical Demands

• Regularly required to use hands to finger, handle, or feel
• Reach with hands and arms
• Use voice to talk and hear
• Stand, walk, stoop, kneel, crouch, or crawl
• Sit and climb or balance
• Lift and/or move up to twenty five (25) pounds
• Close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Competencies

• Judgment/Decision Making
• Communication – Oral
• Organization/Planning
• Business Literacy
• Customer Focus
• Work Ethic/Integrity
• Initiative
• Collaboration/Teamwork

FLSA STATUS

Hourly – Overtime may be approved by the Regional Director in writing

EOE/DFWP/ADA

This job description doesn't constitute a contract of employment as ARG may exercise its employment-at-will rights at any time.