Assistant Store Manager - Annapolis Mall (Annapolis, MD)

Location: Annapolis Mall (Annapolis, MD)

Reports to: Store Manager

About the role

At JACK & JONES, we believe great retail starts with strong leadership at every level. As an Assistant Store Manager, you’ll play a key role in supporting the daily operations of a high-volume, fast-paced store, while developing your leadership skills and preparing for your next step into Store Management. You’ll be part of a brand that combines denim heritage with a trend-driven mindset, within a global company that offers real opportunities for growth and development.

Responsibilities

• Leadership & Team Support
  • Support the Store Manager in leading, coaching, and developing a team of 7–15 colleagues
  • Provide real-time feedback and coaching on the sales floor
  • Help drive a positive, high-energy team culture
  • Step in to lead the store in the absence of the Store Manager
• Commercial Performance & Sales
  • Support delivery of key KPIs including sales, conversion, ATV, and UPT
  • Lead by example in customer service and selling behaviors
  • Assist in analyzing performance and executing action plans to improve results
  • Ensure strong product knowledge and visual merchandising standards
• Operations & Store Execution
  • Support daily store operations including scheduling, inventory, and stock flow
  • Ensure smooth execution of opening/closing procedures
  • Maintain a clean, organized, and customer-ready store environment
• Recruitment & Team Development
  • Support recruitment efforts including interviews and onboarding
  • Help train and develop team members
  • Contribute to building a strong internal talent pipeline
• Compliance, Loss Prevention & Safety
  • Ensure adherence to company policies and procedures
  • Support loss prevention practices and inventory accuracy
  • Maintain Health & Safety standards

Requirements

• 1–3+ years of experience in a retail leadership role
• Strong interest in developing into a Store Manager role
• Proven ability to support sales performance and customer experience
• Strong communication and coaching skills
• Commercially aware and eager to learn
• Organized and comfortable in a fast-paced environment
• Passionate about fashion and retail

Benefits

• Competitive salary starting at $50,000 USD + performance-based bonus
• Comprehensive benefits package (medical, dental, vision)
• Generous paid time off + personal days
• Employee discount across BESTSELLER brands
• Opportunity to grow within a renowned global company expanding in the US market
• Clear pathway to Store Manager and beyond
• Hands-on experience in leading a high-volume retail business
• Opportunities to support new store openings and key projects
• Access to ongoing leadership development and training programs

About Jack & Jones

JACK & JONES is high-quality fashion for young men. Founded in 1990, JACK & JONES is now the largest business unit within BESTSELLER and is, with its 1000+ stores, the biggest menswear retailer in Europe. With jeans as the core business, JACK & JONES enriches the heritage of authentic jeanswear by respecting history and focusing on innovative treatments and designs. JACK & JONES covers the many facets of a young man’s wardrobe. From his playful youth to his need for timeless classics, the brand brings in a world of brotherhood, fun, and good vibes in all its designs. Since 2017, JACK & JONES has expanded its brand portfolio with JACK & JONES PLUS, JACK & JONES JUNIOR, and JJXX. JACK & JONES is part of the worldwide fashion company BESTSELLER.