Assistant Store Leader - Revival

Position Overview

The Revival Leader's goal is to make a difference in people’s lives. They will lead and direct all activities required to achieve all store goals, including best of class guest service, sales objectives, human resources management, payroll and operating expenses, loss prevention, and merchandising presentation while driving both associate and guest engagement.

People

• Recruit, select and develop associates and hold individuals accountable for performance
• Function as a role model, ensuring that the guest remains the top priority
• Organize, delegate, prioritize, meet deadlines, and follow-up on all store activities
• Proven ability to respectfully challenge and motivate the team
• Create a family environment, drive volume and anticipate guest needs
• Achieves excellent guest service by role-modeling company service standards
• Adheres to Human Resources standards
• Affords to assess associates consistently; reviews and communicates associate performance and deliverables
• Proactively provides timely feedback to associates, rewarding and recognizing achievement to drive retention
• Holds self and associates accountable for achievement of financial results and metric goals
• Manages conflict and coaches by applying company’s recommended processes, standards and guidelines
• Empowers and involves associates in decision-making processes
• Receives feedback and fosters dialog around solutions
• Fosters team commitment through support, relationship building, and recognizing individual contributions
• Led by managing through change and adversity

Process

• Develops business strategy and maximizes opportunities to generate additional store volume
• Forecasts and analyzes business trends and manages payroll expense in order to maximize store performance
• Achieves quantifiable performance goals (net sales, DPT, UPT, payroll, shortage)
• Controls payroll expenses through effective and efficient staffing
• Analyzes business reports regularly to identify problems and/or areas of opportunity
• Directs guest service efforts that are consistent with Altar’d State standards; coaches associates on guest interactions to increase transactions and capture guest opportunities
• Develops team to accomplish store’s business objectives through recruitment, selection, coaching, investment, retention and motivation
• Ensures attainment of sales, payroll and inventory shortage goals
• Understands and is accountable for control of income and expense categories as relates to company’s profit and loss statements
• Directs merchandise presentation, restocking and recovery to maximize productivity
• Understands the Revival culture and ensures compliance with all Revival values, practices and operational standards
• Communicates effectively with executive team

Qualifications

• 3+ years of management experience in the retail or hospitality industry with proven results
• Bachelor’s Degree preferred
• Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location.
• Must be able to lift and carry 30 pounds regularly without assistance