Assistant Store Leader, People & Experience

About the role

This role is responsible for building, developing, and nurturing a team that embodies the Everlane ethos and delivers best-in-class store experience. You are most enthusiastic about the impact you have on someone’s experience - whether that be your own team or your customers. You enjoy being the host of a party, and a champion of our “Path To Yes” mentality. You are great at building relationships and fostering a friendly, warm environment for people to thrive in. You are a leader who uses the brand and customer lens to guide your decisions in an effort to support the overall store experience. You are business-minded and a natural problem solver who proactively addresses risks and opportunities. You enjoy improving processes and productivity to impact performance results. You are an over-communicator and work very closely with your Store Leader. You are organized and excited about the details; you love putting the pieces of building a team together.

Responsibilities

• Foster a space where team members are continuously developed and work effectively together to meet company’s goals
• Actively assess key financial indicators to identify strengths and opportunities that advance the business
• Get the most out of your team and resources, finding ways to get work done and holding self and others accountable
• Apply lessons from different experiences to new situations and create opportunities for self and others to develop
• Lead the in-store customer journey and bring our service model to life while providing direction and feedback to your team
• Cultivate talent by building and maintaining strong internal and external networks connected to your local community and store team
• Lead the acquisition of new talent from start to finish (source talent through digital resources, manage open requisitions, screen applications, interview candidates, and execute offers)
• Create schedules to deliver a positive internal and external experience while keeping the payroll budget and current financial trends in mind
• Simply execute in-store hospitality initiatives and manage the day-of run of show
• Own in-store service initiatives, follow up on customer feedback, and manage the styling program

Requirements

• 2+ years of leadership experience
• Strong written and verbal communication skills
• The ability to work closely and effectively with the rest of your store leadership team
• Strong organization skills and are excited about the details
• A proven track record of hiring, leading and developing effective store teams
• A fan of Everlane, our product, and our values

What is expected of you

• Must bend, reach, and stretch for product, as well as lift, carry and move at least 40 pounds
• Have flexible availability that supports the needs of the business, including: nights, weekends, and holidays
• Must regularly move around all areas of the store and be accessible to customers

The Fine Print

At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The hourly pay range for this role is $xx - $xx.

Everlane is reacting to what retail will look like post COVID-19 so flexibility and resilience is key. Keeping a clean and organized space for everyone's health and safety will be a top priority in this role.