Assistant Store Leader - Operations

Altar'd State · Albuquerque, NM · 2 wk ago

ManagementFull-time

Position Overview

The Assistant Store Leader of Operations leads and supports the Store Leader by directing activities required to achieve all store goals, including best of class guest service, sales objectives, operating expenses, loss prevention, and merchandising presentation, while driving both associate and guest engagement.

You will provide guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment.

Operations

Consistently meets or exceeds store and individual goals and contributes to the store’s overall goals.
Engages our guests and make their shopping experience exceptional!
Co-Leads floor sets/refresh management
Makes recommendations on hiring, promotions, and terminations of team members based on performance
Manages and oversees scheduling
Manages back of house organization
Manages shipment and product prep process (steaming, hanging etc.)
Plans and manages merchandise markdown process
Manages supply orders, maintenance & cleaning
Manages Inventory/Damages
Audits and manage banking & loss prevention systems
Trains new associates on operational processes
Co-manages payroll and responsible for store’s financial performance
Responsible for decisions regarding store operations and planning
Controls workflow through successful planning and delegation
Executes task directives within designated time frames
Completes opening/closing procedures
Adheres to loss prevention practices and reports potential incidents to ensure shortage control in order to protect Company assets
Communicates effectively with executive team.

Qualifications

1 year Retail Management
Bachelor’s Degree preferred
Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location.
Must be able to lift and carry 30 pounds regularly without assistance.

Physical Requirements

Must be able to lift & carry heavy boxes (up to 30 lbs)

Presentation

Utilizes and manages the use of weekly reporting to track, analyze and communicate business results and determine strategies to maximize sales
Interprets Home Office communication through Store Leader / District Leader partnership
Partners with the Visual District Leader and Visual Assistant Store Leader to oversee and manage the roll-out of floorsets, window sets, fixture placement and overall visual environment.
Maintains an awareness of brand aesthetic and relevance to the store environment and communicate with team
Communicates performance observations and offers feedback to the District Leader