Assistant Store Leader-Guest Engagement (Winston Salem, NC)

About the role

The Guest Engagement Assistant Store Leader at Stand Out For Good Inc. is responsible for creating an exceptional and inspiring guest experience in their store. They lead a team to achieve individual, store, and company goals, fostering a guest-focused environment and maintaining a beautiful, inviting atmosphere.

Responsibilities

• Cultivates a guest-focused environment by driving volume and anticipating guest needs
• Models excellent service standards and coaches associates to deliver exceptional guest experiences
• Holds self and the team accountable for achievement of P&L results and statistical standards
• Manages the Mission Monday campaign to positively impact the community and enhance people’s lives
• Provides timely feedback, recognition, and rewards to associates, driving retention and performance

Requirements

• Strong communication skills with an outgoing personality and willingness to engage with guests
• Proven record as a successful hospitality leader with a high degree of knowledge in all aspects of leadership including financial results, guest satisfaction, and employee relations
• The ability to maintain a beautiful environment using a keen eye for detail, ensuring a pleasing experience and inviting atmosphere
• A genuine desire to make a positive impact on the community and contribute to meaningful causes
• Creative and entrepreneurial thinking with the ability to react instinctively to implementing revenue-driven ideas and opportunities
• A well-groomed and stylish appearance is essential, reflecting both personal pride and a commitment to delivering a world-class guest experience
• Ability to work a varied schedule with a minimum of 40 hours a week including holidays, nights, and weekends

Qualifications

• Ability to lift and carry 30 pounds regularly without assistance

Skills

Strong communication skills, outgoing personality, and a proven track record in hospitality leadership are essential. A keen eye for detail and creative problem-solving abilities are also crucial.

Benefits

Stand Out For Good Inc. offers a supportive and inclusive workplace culture, professional development opportunities, and competitive compensation packages. The company is committed to making a positive impact on the community and contributing to meaningful causes.

Pay

Compensation details are not specified in the job posting.

Schedule

The Guest Engagement Assistant Store Leader works a varied schedule with a minimum of 40 hours per week, including holidays, nights, and weekends.

Why Altar’d State?

Stand Out For Good Inc. is an equal opportunity employer that values diversity. The company provides a challenging, supportive, and inspiring work environment where employees can grow and make a meaningful impact. Recent recognition includes being named one of Fortune's Best Companies to Work For in multiple categories.