Assistant Store Leader, Design & Trade
Awarded Culture
Our CB2 associates create timeless products and unforgettable experiences, proudly serving customers with a focus on quality, design, and character. We believe that’s the secret to an effortlessly collected home.
About the role
A day in the life as an Assistant Store Leader, Design & Trade...
- Partner with the Store Manager to establish, communicate, execute critical brand business goals and expectations in an assigned functional area, including but not limited to sales, operations, visual, HR, Payroll/Scheduling, Training, Safety and loss prevention.
- Provide leadership to Team Leaders in executing, setting, and maintaining business goals, such as, sales, customer service, operational goals, and visual merchandising standards for all associates.
- Ensure all associate relations issues are effectively addressed, and escalate issues as needed to the Store Manager
- Coach, teach, train, recognize and manage all aspects of performance and development for all store associates to encourage professional growth and build a bench of talent.
- In collaboration with the Store Manager, manage and delegate workloads; ensure the execution of plans and strategies across the store and in an assigned area.
- Analyze reporting (Daily, Weekly and Monthly Quarterly, YTD) and use gathered information to prioritize initiatives and workloads to maximize sales, profitability, customer and team experience.
- Communicate regularly with the management team concerning all aspects of sales, customer feedback/traffic and associate training/performance. Participate in weekly store walk-throughs with the management team and follow up as required.
- Collaborate and work with direct reports, act as a role model for teamwork.
- Aware of relevant corporate events, initiatives and promotions; ensures that the functional team is aligned and participates in initiatives.
- Ensure all customers are provided elevated customer service by modeling brand standard behaviors and setting expectations with leadership and associates. Communicates positively and with enthusiasm internally and externally in all regards to the brand’s initiatives, priorities and goals.
- Participate and contribute to all Leadership routines and meetings.
- Ensure payroll budget is being met in an assigned functional area and communicate scheduling needs to Store Manager proactively.
Requirements
Full-Time roles: Open availability to work flexible hours on weekdays, evenings and weekends
Qualifications
- Excellent reading and written language skills (English)
- Strong communication and interpersonal skills
- Excellent organizational and time management skills
- Strong proactive problem solving skills
- Strong delegation skills for driving execution and business results
- Proven ability to build a culture focused on success and teamwork
- Ability to work a full time flexible schedule including nights, weekends, and holidays, as needed
What You'll Bring to the Table
- 2+ years customer service or retail leadership experience
- Experience with Microsoft Office, Google applications, computer systems and tablet devices
Pay and Benefits
Starting Rate: $28.00 - $35.00
Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.
The Company is proud to offer a comprehensive compensation and benefits package to support eligible part time and full time associates and their families, including:
- Medical/Dental/Vision
- Life insurance and Disability
- Retirement and 401(k) match
- Paid time off, wellness time and volunteer time
- Merchandise discount and EAP resources
- Tuition Reimbursement
To learn more about available benefits please click here.
Equal Opportunity Employer
The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
California Compliance
The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Job Applicant Privacy
The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.
Contact Information
If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.
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