Assistant Store Leader

About the role

Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources.

Responsibilities

• Aid store manager & associates in achieving a favorable customer shopping experience and enhancing customer service/relations.
• Support store manager in planning, implementing, and executing merchandising/operating initiatives.
• Collaborate with department heads/store associates to identify store opportunities, develop solutions, and implement action plans.
• Model and demand a high level of customer service and resolve associate/customer issues/concerns.
• Oversee total store operations in the absence of the store manager.
• Achieve/exceed weekly, period, and annual sales, wage budgets, and profit budgets, as well as other targeted goals (e.g., safety, shrink).
• Promote sales by working with department managers to maximize sales and profits, reduce shrink, and improve each store department's contribution.
• Analyze/respond to competitive landscape within the district/division.
• Demonstrate inclusionary leadership; expect inclusive behavior from associates.
• Coordinate with department heads and other field staff to ensure store departments achieve sales/profit goals and implement division merchandising plans.
• Build and maintain relationships with local community organizations in the store's surrounding area.
• Support relationships with union representatives/business agents if applicable.
• Communicate necessary information to associates to help them effectively carry out their duties.
• Serve as a liaison between the store/district managers and coordinators on the effectiveness of division merchandising/operational plans/programs.
• Manage and coach direct reports on their duties; complete performance reviews and provide feedback to direct reports.

Qualifications

• Minimum High school diploma/GED.
• One year of experience as a department manager, service manager, or equivalent experience.
• Store manager/district manager or direct manager approval.
• Desired retail management experience and knowledge of all aspects of store operations.
• Staff supervisory experience.

Skills

N/A

Benefits

N/A

Pay

N/A

Schedule

N/A

Company Information

About Us
Based in Salt Lake City, Utah, Smith’s Food and Drug merged with The Kroger Company in 1998. Today, we’re proudly serving Smith’s customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho and Wyoming. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Smith’s family!