Assistant Store Leader

About the role

Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation and human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration, and Human Resource-related duties. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Assist store manager and associates in achieving a favorable customer shopping experience and develop associate interest in customer service/relations to enhance Kroger’s best-in-class reputation
• Assist store manager in leading teams in planning, implementing, and executing merchandising and operating initiatives
• Assist store manager with developing action plans and communications to associates on Associate Insight survey results
• Work with department heads and store associates to identify store opportunities, develop timely solutions, and create action plans to ensure plan implementation
• Role model and demand the highest level of customer service and solve associate/customer issues and concerns
• Manage total store operations in the store manager’s absence
• Achieve and exceed weekly, period, and annual sales, wage budgets, and profit budgets, as well as other targeted goals (e.g., safety, shrink)
• Drive sales by working with department managers to produce and maximize sales and profits, reduce shrink, and improve each store department’s contribution
• Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) and other targeted goals (e.g., safety)
• Analyze and respond to the competitive landscape within the district and division
• Demonstrate inclusionary leadership; expect inclusive behavior from associates
• Utilize coordinators and other field staff to ensure store departments achieve sales and profit goals and ensure implementation and execution of division merchandising plans
• Promote and support strong relationships with local community organizations in the store’s surrounding area
• Assist in building proactive and productive relationships with union representatives and business agents if the store is covered by a collective bargaining agreement
• Communicate necessary information to associates to help them effectively carry out duties
• Serve as liaison to store and district managers and coordinators on the effectiveness of division merchandising and operational plans and programs
• Assist store manager in staffing, reducing turnover, and increasing retention
• Provide timely individual and department performance feedback to department heads and associates
• Assist with labor management and supply costs on a daily basis to meet customer service and financial targets
• Ensure store compliance and associate knowledge of federal, state, and local laws and enterprise policies
• Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports
• Must be able to perform the essential functions of the position with or without reasonable accommodation

Requirements

• Minimum High School diploma or GED
• 1 year of experience as a department manager, service manager, or equivalent experience
• Store manager, district manager, or direct manager approval
• Desired retail management experience and knowledge of all aspects of store operations
• Staff supervisory experience

About Us

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all. Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven, and hungry to learn, your potential is unlimited. Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you.

Benefits

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco
• Valuable associate discounts on purchases, including food, travel, technology, and more
• Up to $21,000 in tuition reimbursement over your career through our industry-leading Continuing Education program
• Vast potential for growth through an abundance of industry-leading training programs and diverse career pathways

For more information about benefits and eligibility, please visit our Benefits Page.