Assistant Store Leader

Retail Location – On-site, non-exempt position reporting to the Store Leader.

About the Role

In everything we do, we honor the hardworking legacy of our founder, Hamilton Carhartt. We drive innovation by finding new, better ways to achieve success. We earn trust through honesty, integrity, and authenticity. We build lasting customer relationships by delivering solutions that prioritize their needs. Above all, we believe actions speak louder than words—because we are worn by the hardest-working people of all.

Responsibilities

• Cultivate an environment of genuine consumer connection by delivering exceptional, engaging, efficient, and personalized consumer experiences.
• Support the Store Leader in executing consumer experience program initiatives, Visual Merchandising, and Visual Standards to tell the Carhartt story at the retail level.
• Drive Associate Engagement by fostering a positive, collaborative team environment where associates can perform at their best daily.
• Develop, train, coach, and provide feedback to all associates using appropriate performance and talent management tools to ensure positive growth.
• Assist the Store Leader with leading timely and effective execution of store controls and operating standards, including policy and procedure administration, to ensure profitability and a safe work environment.
• Communicate operational data to the Store Leader, including product information (mix, trends, needs), local competition, local wages, and events.
• Support revenue-building strategies set by Corporate and the Store Leader, and monitor performance metrics to achieve or exceed store goals.
• Assist the Store Leader with external partnerships and event promotions for the benefit of the store.
• Support execution of community engagement events and engage with the local community to grow brand awareness.
• Assist the Store Leader with recruiting, hiring, and on-boarding of all store positions.
• Take ownership of individual development and professional growth.

Requirements

• Bachelor’s degree or equivalent work experience in lieu of degree.
• 3 years of supervisory experience in a retail environment preferred.
• Experience in sales, customer service, merchandising, inventory control, and loss prevention.
• Experience in staffing, coaching, counseling, training, and development.
• Excellent organization, prioritization, and communication skills.
• Exceptional team and collaboration skills.
• Proficiency in POS Systems and Microsoft Office.

Physical Requirements and Working Conditions

• Typical retail store environment.
• Extended periods of standing and typing on a computer.
• Moderate lifting (30-40 lbs).
• Retail hours, including evenings and weekends.
• National travel required (up to 5%).
• On-site location: Associate will work on-site for all work-related activities.

Pay

$24.30–$31.00 per hour.