Assistant Stewarding Manager

Duties/Responsibilities

• Orders necessary supplies and verifies employees have supplies, equipment, tools, and uniforms necessary to do their jobs.
• Maintains the inflow of ordered materials and the maintenance of current materials.
• Supervises dish room shift operations.
• Trains employees in proper breakdown procedures for banquets, restaurants, room service, and the employee cafeteria.
• Conducts China, glass, and silver inventories.
• Purchases appropriate supplies and manages inventories according to budget.
• Affixes with the scheduling of employees to business demands and tracks employees’ time and attendance.
• Verifies compliance with all Food & Beverage policies, standards, and procedures.
• Inspects supplies, equipment, and work areas to verify efficient service and conformance to standards.
• Conducts regular ongoing communication with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
• Participates in recruiting, interviewing, hiring, and promoting employees in the organization.

Requirements

• High school diploma or equivalent required; some college preferred and/or equivalent experience.
• Minimum 2 years of stewarding or BOH cleaning experience in a high-volume environment; leadership and luxury hospitality experience preferred.
• Excellent organizational abilities and attention to detail to handle high-volume banquet and restaurant demands.
• Effective communicator who models respect and professionalism in every interaction; bilingual ability is a strong asset.
• Basic understanding of cleaning chemicals, dish machine operations, and sanitation standards (e.g. OSHA, HACCP).

Physical Requirements

• Must be able to lift equipment, supplies, etc. of at least 50 pounds.
• Must be able to resolve problems, handle conflict, and make effective decisions under pressure.
• Extended periods of time on your feet, especially during peak hotel hours or events.
• Clear vision is important for reading reports, analyzing data, and overseeing (enter department) activities.
• Good hearing is necessary for effective communication with colleagues, guests, and stakeholders.