Assistant Station Manager

At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard-working people who value safety, enjoy working as a team, and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable, and able to work effectively and safely in a fast-paced environment while maintaining 100% total customer focus.

About the role

Assist the Station Manager in the day-to-day operations of the retail facility. Maintain oversight of station operations and staff in the Station Manager’s absence. Provide work direction, motivation, and coaching to staff during shifts to ensure assigned tasks are completed in accordance with CSI’s guidelines and expectations.

Responsibilities

• Support and adhere to execution of established safety, security, and quality guidelines, as well as all other CSI policies, procedures, practices, and programs.
• Respond to accidents or incidents in a professional and timely manner, including escalating to Station Manager or Business Consultant as appropriate.
• Ensure all station employees comply with company wage and hour requirements.
• Support and adhere to CSI’s cash/money handling and accountability processes.
• Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process; role-model safe behaviors.
• Maintain courteous, professional contact with co-workers, customers, vendors, and the community at large.
• Reliable and predictable attendance.
• Perform all duties of Customer Service Representative (CSR) as needed, including but not limited to:
  • Provide work direction to staff during shifts to ensure station operations are covered (customer service, stocking, cleaning, and food-service).
  • Assist with product inventory management, including coordinating with other stations to limit out-of-stocks and conducting mini-audits to ensure accurate stock levels.
  • Support and adhere to CSI’s cash/money handling and accountability processes; comply with Loss Prevention processes; effectively utilize all transactional equipment (cash registers, electronic safe, lottery, fuel, phone card, EBT, and credit card) to efficiently process customer transactions.
  • Use, operate, clean, and maintain cleanliness of all food service equipment (coffee, fountain drink machine, frozen beverages, iced tea, hot dog grille, microwave, etc.).
  • Inform Station Manager of any issues or concerns that might affect the store’s customer service, safety record, profitability, or adherence to Company Policies and Procedures.
  • Ensure self, station personnel, and contractors on shift comply with CSI’s safety standards; use appropriate personal protective equipment as required.
  • Use various computer programs to support daily operations of the store; complete daily/weekly administrative tasks regarding retail and gas sales, compliance, daily paperwork, deliveries, and invoice processing.
  • In the absence of Station Manager, keep Business Consultant informed of station operations and issues.
• Understand the importance of and ensure all station employees comply with company wage and hour guidelines.
• Support and role-model CSI’s core values of safety, diversity, inclusion, integrity, and trust.

Requirements

• Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
• Previous experience in a fast-paced retail, food service, or fuel environment, including cash handling and customer service experience.
• Demonstrated experience operating a cash register, computer console, and other related equipment, tools, and computer software programs and applications.
• Knowledge and application of proper sanitation and safety requirements associated with food storage and serving.
• Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays, based on business needs.
• Ability to multi-task in a fast-paced environment.
• Ability to handle challenging situations professionally, exercising good judgment.
• Ability to work both independently and in team settings.
• Strong interpersonal and verbal and written communication skills.
• High School graduate or equivalent and a minimum 21 years of age.
• Must be at least 18 years of age or older to work in California and Oregon locations.
• Must be at least 21 years of age or older to work in Washington locations.
• Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
• Must be at least 21 years of age or older to work in Management positions.

Physical Demands

• Perform the following continuously throughout the shift: walking and standing, sometimes on hard and uneven surfaces, reaching, grasping, and pushing buttons.
• Perform the following frequently throughout the shift: bending, stooping, pushing, pulling, reaching below waist.
• Continuously lift weights up to 10 lbs; occasionally lift weights up to 35 lbs. Follow the team-lift concept if objects are too heavy or awkward.
• Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
• Periodic exposure to all outdoor conditions.
• Periodic exposure to cleaning supplies and chemicals, salt, spill absorbents, etc.
• Occasional exposure to walk-in coolers at 34°F.

Travel

Rare, limited to required training, zone/district training, or coverage for nearby stations.

Benefits

• Full-time and part-time shifts available.
• Direct Deposit with competitive weekly pay.
• Health and Wellness packages available for purchase.
• Education reimbursement program.
• Shift Differential Pay for select shifts and job titles.
• Management Bonus Program.
• Loyalty Service time Program.
• Commuter benefit Program.

Pay

Compensation Range: $19.28 - $28.92 per hour.