Assistant Site Manager

About the role

At Tsunami Express, we're committed to making sure every guest and every team member leaves with more than just a clean car—we want them to leave with a smile. As a Tsunami Express Assistant Manager, you'll take on a key leadership role in a fast-paced, high-energy environment. Our Assistant Managers help drive results, support their teams, and ensure every shift runs smoothly. You'll be part of a fun, supportive team committed to delivering exceptional service and helping each other grow. This is a great opportunity for someone looking to build a career in leadership, operations, and management.

Responsibilities

• Lead and run shifts as an Assistant Manager to ensure high-quality washes and outstanding customer service
• Coach, mentor, and develop team members to improve performance and engagement
• Support daily operations and ensure all Assistant Manager responsibilities are executed efficiently
• Maintain compliance with operational standards, safety procedures, and equipment guidelines
• Stay informed on products, services, and promotions to drive sales and membership growth
• Assist in achieving site goals, KPIs, and overall business performance
• Perform physical tasks, including lifting up to 50 pounds throughout your shift

Requirements

• A warm, genuine smile and a positive leadership presence
• Strong communication, coaching, and interpersonal skills
• A customer-first mindset with the ability to lead by example
• High level of dependability, accountability, and punctuality
• Ability to work in a fast-paced, team-oriented environment
• Willingness to work outdoors in varying weather conditions
• Previous leadership, supervisor, or management experience

Benefits

• Competitive Pay & Uncapped Commission – top-performing Assistant Managers maximize earnings through team and sales success
• Employee Discounts on services and products
• Flexible Scheduling & Paid Time Off
• Paid Training & Career Growth – many of our Site Managers and leaders started as Assistant Managers
• Comprehensive Benefits for Full-Time Assistant Managers – including health, dental, and vision insurance

Schedule

• Shifts are typically 8–10 hours
• Schedule may include a mix of weekdays, evenings, and weekends
• Full-time and part-time roles available