Assistant Site Manager

PURPOSE OF POSITION

An Assistant Site Manager at Catholic Charities:

• Prepare and maintain all administrative lists, files, resident files as relates to emergency contacts, regulatory paperwork and required documentation
• Within 3 months of hire date, achieve basic proficiency in Yardi, as measured by a score of 85% or higher on an internal proficiency exam.
• Within 6 months of hire, the Assistant Site Manager should attain intermediate proficiency in Yardi, as measured by a score of 90% or higher on an internal proficiency exam.
• Create, copy and circulate the property newsletter and monthly calendar with information gathered from other staff members.
• Maintain and prepare and distribute information to residents such as newsletter, bulletins, calendars, key cards, parking assignments and permits, etc.
• Assist with rent collections, entry into software system and distribution of rent receipts at the direction of supervisor.
• Assists with move-in and move-outs, paperwork and showing vacant units to interested applicants.
• Assist in accurately maintaining property waiting lists.
• Inventory and order supplies as needed. Assist with records of housekeeping supplies and maintenance supplies as requested.
• Manage and schedule visitors to the property such as Visitors Nurse Association, Health Set, etc.
• Assist with annual and interim income recertification and qualifications of residents by collecting appropriate documentation, analyzing, explaining and calculating information to and inputting into software, printing completed documents and assisting residents in signing by due date.

Requirements

• Knowledge of filing systems, office practices and standard procedures.
• Solid proficiency in Microsoft Word, Excel, Publisher and property management software or ability and willingness to learn on timeline stated above.
• Ability to organize, prioritize, and multi-task.
• Exceptional and clear communication in both oral and written forms and ability to communicate with a diverse population.
• Knowledge of fair housing laws.
• Two years of experience in housing industry essential and appropriate to position.
• Ability to operate basic office equipment to include a computer and peripherals, printer, photocopier, phone, facsimile, etc.
• Ability to work in a fast paced, general office environment.
• Bi-lingual skills in English and Spanish preferred.
• High dependability and work ethic.
• Knowledge of the service population’s cultural and socioeconomic characteristics and the appropriate techniques and practices for the client population.
• Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base.

EDUCATION and/or EXPERIENCE

• Associate's degree (AA) or equivalent from accredited two-year college or technical school; and/or two years equivalent experience with HUD and or CHFA, or other affordable housing programs as Property Site Manager, Regional Property Manager, Leasing Agent, Compliance Technician or Assistant Site Manager.
• Site Manager – Archdiocesan Housing, Inc. rev 12/13

COMPENSATION & BENEFITS

• Pay Range: $22.00 - $24.00
• Training: We provide a robust training curriculum that will support our employees throughout their career. Training provided within the first year of employment includes: De-escalation & Safety; Mental Health First Aid; Substance Abuse & Mental Health; Human Trafficking; Trauma Informed Care; and many more.
• Benefits: In addition to being part of a higher purpose while working in a challenging yet rewarding environment, eligible Catholic Charities employees receive a generous benefits package, including: Shift is Full Time Extensive Paid Time Off (4 weeks accrual for new employees - increasing based on tenure) promoting work life balance. 15 Paid Holidays annually (shelters are 24/7, so if a holiday is worked, holiday pay is in included.) 403b Retirement Plan with Agency contribution of 4% & match. Sabbatical Leave Program: Employees who have completed seven years of continuous full-time service are eligible for a paid sabbatical leave to support rest, renewal, and professional or personal growth. Eligible staff may take 4 weeks of sabbatical leave. Choice of 3 PPO Medical Plans (90% of employee's and 75% of dependent’s premiums is paid by Agency), Dental, & Vision starting the 1st day of the month following start date. May be eligible for Public Service Loan Forgiveness through Federal Student Loans and many more benefits.