Assistant Service Worker

JOB SUMMARY

Includes a wide variety of food service duties. These duties include maintaining service areas, prepping and serving meals, maintaining dining facility and general cleaning as required.

Essential Functions

• Service customers and oversee serving line.
• Ensures food serving lines are stocked, e.g. napkins, utensils, trays, plates, line beverages full, serving utensils.
• Inform supervisors when supplies are getting low or equipment is not working properly.
• Familiarity with ingredients of menu items.
• Serves food items at proper temperatures.
• Pre-portion sandwich meat or cheese for assembly in deli-type operations, or assembles pre-packed sandwiches or salad plates and serves menu items.
• Prepares a variety of foods according to customer’s orders or supervisor’s instructions following approved procedures.
• Replenishes salad, soup, hot bar or other self service items.
• Mixes ingredients for green salads, molded fruit salads, vegetable salads, pasta salads, and assembles and bakes pizza.
• Washes, peels and/or cuts various foods to prepare for cooking or serving.
• Receives, sorts, scrapes and rinses soiled serviceware.
• Loads, unloads dish machine; sorts clean serviceware.
• Aids cooks and kitchen staff with various tasks as needed, and provides cooks with needed items.
• May use grill or deep fryer.
• May wait on customer tables, set, clear and reset tables.
• Operates a computerized cash register or terminal when assigned as a cashier or checker.
• Follows cash register guidelines pertaining to appropriate equipment and established cash control procedures.
• Maintains a clean and sanitary work area.
• Follows customer service guidelines to ensure customer satisfaction, demonstrated by a positive attitude and smile.
• Maintains professional appearance according to uniform procedures and standards.
• Demonstrates complete understanding of department policies and procedures and supports the department’s strategic plan.
• Exhibits outstanding attendance and punctuality and takes corrective action to prevent any recurring absences.
• Develops constructive and cooperative working relationships with others while avoiding conflict.
• Displays a positive and enthusiastic approach to all assignments by following the employee code of conduct.
• Antsicipates customer and operational needs and communicates these to the appropriate personnel.
• Directs student workers in all operational facets.

QUALIFICATIONS STANDARDS

• If assigned to cashier position, must have one year minimum experience in a retail/food service establishment.
• Knowledge of principles and processes for providing customer and personal services.
• Candidates must be able to read, write and speak English.
• Must be able to lift in excess of 60 lbs.

Special Requirement

• Will be required to perform practical operation of the training register including balancing of cash drawers and preparing deposits.