Assistant Service Supervisor (Kahului Branch)

Responsibilities

• Assist the Service Supervisor and/or Service Manager with overseeing branch operations
• Manage staff and ensure customer service standards and needs are met
• Assists with daily branch functions, such as overseeing workflow, recruitment, and training
• Provides leadership and support to the branch team
• Helps management ensure the branch achieves sales performance and service goals

Qualifications

• High School diploma/GED or equivalent experience
• 2 years of experience in branch operations
• 1 year of supervisory experience (e.g., Head Teller or Service Manager Associate)
• or 1-year external supervisory experience
• Bachelor’s degree in business-related field preferred
• Able to plan, organize, and budget
• Effective written and verbal communication skills
• Able to manage confidential matters judiciously
• Possesses attention to detail with excellent follow-through
• Able to work under pressure with multiple deadlines and adaptability to unexpected work environment changes
• Excellent time management skills
• Possesses sales skills to enhance business development objectives
• Able to manage customer inquiries and resolve issues
• Proficient in Microsoft 365 suite of applications

Pay

The salary range for the role is $43,493 - $60,320/yr; commensurate with experience.

Schedule

Work Schedule: Monday - Friday 8:00AM - 4:30PM; Saturday on a rotation basis 8:30AM - 1:30PM (hours may vary).