Assistant Service Manager

About the Role

Texas Roadhouse is looking for a legendary Assistant Service Manager to assist the Service Manager in managing the Front of House daily operations. If you have a passion for Legendary Food, Legendary Service, and Legendary People, this role is for you.

Responsibilities

• Oversees service in the Front of House.
• Enforces compliance with all employment policies in area of responsibility in conjunction with all management.
• Oversees and approves all Front of House side work.
• Provides and oversees thorough training.
• Works during peak business times to set the pace in the Front of House.
• Manages through “hands-on” supervision of the restaurant, including non-scheduled assistance with serving, hosting, cooking, etc.
• Ensures 100% table visitation of customers to gather insights and assist the Service Manager in developing a sales strategy to improve customer experience and drive sales.
• Leads by example to help develop employees and assistants.
• Helps to cross-train employees.
• Oversees scheduling of designated departments, as directed by the Service Manager.
• Develops promotions (incentives) to drive sales and conducts alley rallies, as directed by the Service Manager.
• Manages compliance with Responsible Alcohol Service training requirements.
• Understands and practices safe food handling procedures.
• Ensures the cleanliness of the restaurant and safety of guests are maintained at all times.
• Helps to control the guest flow.
• Assists with liquor inventory and ordering.
• Assists Local Store Marketer with building sales.
• Maintains the culture of the restaurant and lives core values every day: passion, integrity, partnership, and fun with purpose.

Benefits

We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:

• A choice of best-in-class medical plans.
• Dental and Vision Insurance.
• Paid Vacation, Parental, Donor, Bereavement, and 100% Paid Maternity Leave.
• Adoption Assistance.
• Short-Term and Long-Term Disability.
• Life, Accident, and Critical Illness Insurance.
• Identity Theft Protection.
• Employee Assistance Program.
• Business Travel Insurance.
• 401(k) Retirement Plan.
• Flexible Spending Accounts.
• Tuition Reimbursements up to $5,250 per year.
• Monthly Profit-Sharing Program.
• Quarterly Restricted Stock Units Program.
• Many opportunities to support your community.
• Annual holiday bonus.