Assistant Service Manager

About the role

Assumes supervisory responsibility for the maintenance function in the absence of the Service Manager; performs a wide variety of mechanical, supervising and construction related tasks to ensure residents a clean, safe, comfortable, and attractive place to live. This position is considered an essential function to the operation of the Community therefore, consistent attendance is an essential function of this position, as it directly impacts the employee’s ability to perform their duties effectively and ensures proper workflow and communication within the team.

Reports to: Service Manager. Supervises: All Service Personnel. Position type: Full-Time, Non-Exempt. Location: Mallory community, Hampton, VA.

S.L. Nusbaum Realty Co., founded in 1906, is one of the largest real estate development companies in the southeastern United States, managing over 30,000 multifamily units throughout the mid-Atlantic region. The company has been consistently named one of Hampton Roads' Top Workplaces, a multi-year recipient of CoVa BIZ Best of Business Gold Awards, recognized as a National Apartment Association Top Employer for five consecutive years, and honored as one of the 50 Most Community-Minded Companies in Hampton Roads.

Responsibilities

• Abide by Fair Housing Laws.
• Assume responsibility for all managerial, supervisory, coordination, and administrative duties in the absence of the Service Manager.
• Perform a wide variety of skilled and semi-skilled duties of a mechanical and/or construction nature including, but not limited to:
  • HVAC
  • Plumbing
  • Painting
  • Drywall
  • Laying tile
  • Carpentry work
  • Welding
  • Electrical repairs
• Respond promptly to service calls.
• Perform preventative maintenance on mechanical and lawn care equipment.
• Supervise and participate on-site in the general maintenance and repairs of the properties assigned.
• Other duties as assigned.
• Occasional functions: mending fences, cutting keys, trash pickup, lawn care, swimming pool cleaning, shampooing carpets.

Requirements

• Ability to read and write English.
• Prior experience reflecting overall general mechanical aptitude and ability.
• Valid Driver’s License (if operating a vehicle).
• EPA Certificate for Freon Recovery; HVAC Certificate.
• Current Fair Housing Certification.

Qualifications

• Advanced training, such as that obtained from a mechanical/supervising trade or technical school.
• Prior experience as Service Manager for a multi-unit property.

Physical demands

• Physical activities up to and including walking, bending, stooping, reaching, kneeling, crawling, stretching, climbing stairs or ladders, and standing for periods of time.
• Exposure to inclement weather, noise, dust, heat, and mechanical equipment.
• Exposure to potentially dangerous products and chemicals.
• Heavy lifting.
• Equipment used: key-cutting machine, hand tools, mechanical equipment, electrically powered construction equipment, lawn care equipment, phone.

Schedule

Hours worked will coincide with the hours of operation in the community. This position may be required to respond to after-hours emergency calls; may be placed on a rotating schedule to respond to evening, weekend, and holiday service calls.

Benefits

• Paid Time Off
• Paid Holidays
• Medical, dental and vision insurance
• 401(k) Enrollment Opportunity with employer match
• Employer Paid Basic Life and Short-Term Disability
• Potential opportunity for savings in rent (property and ownership specific)
• Pet Insurance
• Paid Volunteer Hours