Assistant Service Manager

About the role

Advance your maintenance career with Morgan Properties- Where Growth and Opportunity Await! Now hiring an Assistant Service Manager! We are seeking an Assistant Service Manager with a "Whatever It Takes" approach to join our team! In this full-time role, you will be responsible for ensuring that the physical aspects of this community meet both company standards and applicable laws. Established in 1985, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania, with a corporate office in Rochester, New York. Morgan Properties and its affiliates pursue a diversified investment strategy focusing on multifamily equity investments, commercial mortgage-backed securities, preferred equity, and whole loans. Morgan Properties and its affiliates own and manage a multifamily portfolio comprising over 110,000 units across more than 400 communities in 22 states – the company is consistently one of the largest owners of multifamily in the country. Additionally, the company has made investments in commercial mortgage-backed securities backed by over $40 billion in multifamily loans. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.

Responsibilities

• Manage, develop, and mentor the team in diagnosing problems and making repairs.
• Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair.
• Establish and prepare a 24‑hour on‑call schedule for the team and be personally available for snow, ice, or other on‑site emergencies.
• Manage and organize inventory of all maintenance materials.
• Establish on‑call, preventive maintenance, make ready, and general work order schedules for the team.
• Regularly inspect community buildings, including vacant units.
• Complete tasks assigned by the Service Manager.

Requirements

• Active and valid driver’s license and personal vehicle.
• HVAC/EPA/CFC Certification preferred.
• One‑year certificate, 2‑4 years of related experience, or equivalent education and experience.

Pay

Base Pay: $26.00 - $28.00 per hour. Total compensation may vary based on geographic location, skills, education, and/or experience.

Benefits

• Up to 50% rent discount.
• Property Staff Shared Renewal Commissions.
• Morgan Essentials: $300 quarterly.
• On‑Call Appreciation: $15/day for holding the on‑call phone.
• Medical, Dental, and Vision Benefits.
• 401