Assistant Service Manager

Responsibilities

• Oversight of the Drive Lane to ensure prompt, courteous, and effective service.
• Taking ownership of the customer's experience by handling additional assignments to leave a positive impression.
• Providing concierge support for all owner inquiries, both phone and in person, to ensure the customer is not mishandled.
• Distributing work between technicians efficiently to ensure consistent service.

Requirements

• Organized and friendly personality.
• Demonstrated ability to manage others.
• Time management skills.
• Fantastic communication skills with customers.
• Professional, well-groomed personal appearance.
• Clean driving record.
• Willingness to submit to a pre-employment background check and drug screen.

Benefits

• Promotion from within.
• Ongoing mentorship.
• Roundtable meetings.
• Clear and concise communication.
• Medical and dental insurance.
• Vision insurance.
• Life insurance.
• 401K plan.
• Paid training.
• Employee discounts on products and services.