Assistant Service (Maintenance) Manager - Hunter's Chase

About the role

Reports to: Community Manager. Onsite at our properties. As an Assistant Service Manager at CS Living, you will oversee and perform technical and mechanical work that ensures the interior and exterior buildings, grounds, amenities, and common areas of the community meet CS Living’s standards for cleanliness, appearance, safety, and overall functionality.

Responsibilities

• Assists the Service Manager in delegating work orders generated from resident requests for service, as well as routine upkeep on the community, by diagnosing the source or cause of the defect or problem and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
• Personally completes assigned work orders generated from resident requests for service, as well as preventative maintenance on the property, by diagnosing the source or cause of the defect or problem.
• Helps to oversee and completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
• Personally prepares vacant units for leasing and new move-ins.
• Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris.
• When needed, assists with pressure-washing walkways and pool areas, performing general cleaning, and painting curbs and signage as needed.
• Partners with the Service Manager to develop standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market-ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and CS Living standards.
• Personally assists in conducting routine and periodic property inspections to identify safety and risk management concerns.
• Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.
• Periodically inspects work performed by contractors, vendors, and other service providers to verify the work, materials, and services meet quality standards, scope, and specifications as required.
• Maintains adequate inventory of spare parts and maintenance materials and works with the Community Manager to order supplies and tools