Assistant Sales Manager

Milan Laser Hair Removal is one of the nation’s premier laser hair removal providers. We use top-of-the-line lasers, and all treatments are performed by licensed medical professionals. We guarantee results for life with our exclusive Unlimited Package™. With 400+ locations throughout 38+ states, this is an exciting time to join the Milan Team.

About the role

We are hiring an experienced, full-time Assistant Sales Manager to assist in leading our dynamic team in Bedford, NH. In this role, you will engage with clients one-on-one to deliver outstanding consultation excellence by understanding their unique needs and crafting personalized packages. You will collaborate on financing options to ensure accessibility to services, work alongside clinic leadership to achieve sales KPIs, and streamline administrative processes to enhance the overall client experience. Additionally, you will lead the team in day-to-day operations during the absence of the clinic manager, ensuring high standards of customer service and a world-class experience for every client.

Responsibilities

• Drive Sales: Achieve all sales KPIs within the clinic by delivering an exceptional client experience that fosters loyalty and satisfaction.
• Conduct thorough and personalized consultations with new clients to understand their needs and preferences, ensuring a positive start to their journey.
• Collaborate closely with the team to use best practices for engaging current clients, driving sales through tailored recommendations and add-on services.
• Focus on building lasting relationships that exceed client expectations at every touchpoint.
• Schedule and confirm appointments, communicate with clients, maintain and update client records, field incoming calls, and support medical staff with treatment room upkeep.
• Perform opening and closing duties, and process client financial transactions.
• Perform additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectives.

Requirements

• High school diploma or equivalent (e.g., GED).
• Minimum of one year of any work experience.
• Experience in a commission-driven and/or sales environment preferred.
• Exceptional communication skills, both written and verbal.
• Ability to work independently and in a team environment.
• Ability to maintain highly confidential information.
• Proficiency in using a computer and sales software.
• Willingness to work 40 hours per week, including weekends and evenings as needed.

Benefits

• Medical, dental, vision, disability, and life insurance within 30 days.
• Paid time off starting immediately.
• 6 paid holidays a year.
• 401k retirement plan with vested employer match.
• Career advancement opportunities.