Assistant Sales Manager

About the role

As the Assistant Sales Manager, you will direct and organize the overall operation of the spa sales department to deliver an outstanding customer experience, meet and exceed sales and membership goals through exemplary customer service and satisfaction.

Requirements

• 2 to 3 years of service sales experience with memberships, subscriptions, or similar services.
• 2+ years of leadership experience (spa, retail, hospitality, fitness, or sales industries preferred).
• Flexible schedule — this role requires a variety of hours which may include nights and a weekend day.
• A high emotional IQ motivator who thrives on coaching and team development.
• Goal-oriented with a proven track record of driving results.
• An excellent communicator who inspires positivity and accountability.
• Someone who leads from the front desk and breakroom — not from the office.

Responsibilities

• Lead daily huddles that energize and align the team.
• Lead by example, walk the talk.
• Build, coach, and motivate a team to crush sales and membership goals.
• Keep the customer experience at the heart of everything — from check-in to check-out.
• Celebrate wins, recognize talent, and grow your team’s confidence and skills.
• Roll out promotions, contests, and community events that bring the spa to life.
• Own and manage membership experience and retention.
• Own the numbers — track results and turn insights into action plans that win.

Benefits

• Competitive base pay + monthly and quarterly performance bonuses.
• Benefits and employee perks.
• Ongoing leadership development and training — shaped with your input.
• A supportive, high-energy culture where wins are celebrated and your leadership makes an impact every single day.
• Team outings, including a company cruise.
• Room to grow — this role is a launchpad for ambitious leaders ready to step into broader multi-unit or regional leadership in the future.

Pay

$18/hour + commission and bonuses.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries.