Jobs · Business Development · Michigan

Assistant Sales Manager

Clinique des Cèdres · Ann Arbor, MI · 1 wk ago
Business DevelopmentFull-time

Sales

  • Promote UGPs core values; show up, work hard, be respectful and honest, strive for excellence, do what you say and promote DEI
  • Responsible for converting quotes to leads to sales
  • Communicate sales, store, and personnel information to the Sales manager in a timely manner
  • Adhere to the Digital Code of Conduct
  • Provide feedback in a constructive manner to affect change / be a part of the change
  • Responsible for actively participating in 1 on 1 weekly meetings with the Sales manager
  • Responsible for assisting in coverage when other UGP team members are unavailable. This primarily relates to email and phone coverage but could also include travel to another UGP location.
  • Responsible for taking care of your customers and ensuring they have the best experience and outcome possible
  • Responsible for engaging and being part of your local community. Engage with local business and community members to be part of the local community. Attend local events including but not limited to Downtown Association meetings, networking groups, chamber of commerce meetings
  • Responsible for communication with customers via phone, email or in person to determine their needs. It is essential to focus on what the customer prefers / needs, not what the sales manager prefers / needs.
  • Responsible for thinking of and relaying ideas for sales and marketing tools and ideas to the Sales Manager
  • Work with the Sales Manager to engage with customers and drive sales at events and local opportunities
  • Engage in social media to promote the specific store location and UGP overall

Location

  • Responsible for the storefront to be clean, organized and welcoming. Custom orders and retail products should be easy to find, clearly marked and organized. The retail floor should be clean and welcoming.

Success Metrics

  • Metrics on the Sales L10 Scorecard vs Goal as set by the Sales Team
  • Increase year over year custom sales each year
  • Increase year over year retail sales each year
  • Customer feedback rating of at least a 90%

Qualifications

  • Candidates should have a degree from a 4 year college or university
  • Excellent writing and oral communication skills
  • Previous Sales experience
  • Very strong in typing, speed and accuracy
  • Highly advanced organizational skills
  • Proficient with Gmail and its applications, cloud computing sites and social media
  • Prior management experience is preferred

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