Assistant Retail Store Manager

Take the lead at the center of where it all happens – our retail stores. With your retail knowledge and leadership abilities, you’ll help oversee store operations, manage and develop a team, and ensure AT&T customers experience our best-in-class services, entertainment, and technology. With access to the latest tech and a company that believes in you, there’s so much in store for your career.

About the role

In this role, you’ll partner with a store manager to oversee all aspects involved in the daily operation of a retail store. From assisting with merchandising and product launches to helping meet and exceed sales objectives, you’ll ensure customers are provided with an extraordinary experience with our products and services. You'll perform additional outreach and promotional activities, including off-site events as needed. We offer best-in-class paid training to set you up for leadership success.

You’ll gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

Responsibilities

• Oversee daily retail store operations in partnership with the store manager
• Assist with merchandising and product launches
• Help meet and exceed sales objectives
• Ensure customers receive an extraordinary experience with AT&T products and services
• Perform outreach and promotional activities, including off-site events
• Coach a team of retail sales consultants to meet sales and service goals
• Collaborate with key stakeholders on initiatives beyond store walls

Requirements

• Excellent communication and leadership skills
• Three or more years of sales and/or customer experience in telecommunications or a related industry
• Prior management experience
• Well-developed planning, analytical, and problem-solving skills
• Familiarity with wireless terminology, industry trends, and AT&T mobility systems
• Strategic perspective and ability to champion change
• Ability to inspire your team through high performance, collaboration, and teamwork
• Professional expertise to solve problems and analyze issues
• Initiative-driven with a focus on creating results

Pay

Salary range: $42,800.00 - $64,200.00 plus $18,000 commission. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Benefits

• Medical, dental, and vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
• Paid parental leave
• Paid caregiver leave
• Additional sick leave beyond state and local requirements (unprotected)
• Adoption reimbursement
• Disability benefits (short-term and long-term)
• Life and accidental death insurance
• Supplemental benefit programs: critical illness, accident, hospital indemnity, group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone

Schedule

• Full-time (40 hours per week)
• Regular schedule