Assistant Retail Manager - Oak Creek (In-Store)

About the role

Invest In You! Tri City National Bank is not just a bank; it's your community banking partner, deeply committed to prioritizing customers, building strong relationships, and fostering a sense of belonging. Our team-oriented environment offers exceptional opportunities for personal and professional growth, celebrating success, and providing excellent benefits along the way. We believe in unparalleled customer service and the right banking solutions to help fulfill financial dreams and contribute to community growth.

Responsibilities

• Lead daily branch operations
• Aid in teller transactions
• Enhance the customer experience
• Develop and train team members
• Ensure compliance with bank policies while driving branch operational efficiency
• Supervise and manage branch operations
• Support and train staff to maintain high customer service standards
• Manage team schedules and performance reviews
• Ensure the branch remains clean, organized, and welcoming
• Stay updated on banking regulations and industry trends
• Maintain a polished and professional demeanor in both appearance and communication
• Handle confidential information and ensure compliance with policies
• Complete other assigned tasks as needed

Requirements

• 1+ years of bank supervisory experience preferred
• Strong leadership, communication, and customer service skills
• Ability to train, motivate, and manage staff
• Knowledge of banking policies, operations, and procedures
• Proficiency in working independently, handling multiple tasks, and exercising good judgment
• Willingness to travel and attend required meetings

Qualifications

• High school diploma or equivalent
• Valid driver’s license and reliable transportation
• Basic computer skills

Skills

• Customer service skills
• Leadership skills
• Training and development skills
• Banking knowledge

Benefits

• Part-Time: 401(k) with company match, up to 20 hours of paid vacation after 3 months
• Full-Time: 401(k) with company match, medical, dental, and vision coverage, paid vacation and more!

Pay

$25.00 - $33.00 per hour depending on experience

Schedule

No early mornings or late nights, enjoy a predictable schedule with major holidays off.

Benefits

• Part-Time: 401(k) with company match, up to 20 hours of paid vacation after 3 months (must work an average of 20+ hours per week in order to be eligible for paid vacation.)
• Full-Time: 401(k) with company match, medical, dental, and vision coverage, paid vacation and more!

Equal Opportunity Employer/Veterans/Disabled

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Reasonable Accommodation If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources at 414-761-1610 or hr2@tcnb.com