Assistant Retail Manager Full Time

Company Overview

Sun Tan City is one of the largest family‑owned tanning salon chains in the country with approximately 250 salons in 20 states. It is the cornerstone of the Glow Brands family, which includes Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown, Kentucky. The company employs over 2,200 individuals and provides products, services, and knowledge‑based recommendations through trusted, friendly client relationships.

Job Summary

The Assistant Salon Director maintains a high‑energy, positive environment where client‑centric service is consistently demonstrated. This role helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed productivity goals. The Assistant Salon Director manages and supervises Tanning Consultants, leads by example, and holds the team accountable for delivering an exceptional client experience.

Responsibilities

• Monitor and manage daily operations of the salon in a fast‑paced environment.
• Lead by example in all company operations, creating a client‑centric experience and meeting personal sales expectations.
• Maintain a professional and impeccably clean salon environment.
• Establish clear goals and objectives for team members.
• Provide coaching, training, and feedback to improve team members’ daily performance.
• Generate sales reports, maintain inventory, and assist with other Salon Director functions.
• Assist the Salon Director in controlling top‑line revenue and expenses.
• Help maintain proper staffing levels to ensure maximum productivity, excellent customer service, and controlled labor costs.
• Work nights, Saturdays, and Sundays as required to provide management coverage.
• Provide reliable transportation for bank runs and other duties as needed.

Requirements

• College education preferred, but not required.
• Management and/or sales experience preferred, but not required.
• Basic computer skills (Microsoft Word, Excel, Outlook).
• Ability to manage effectively in a fast‑paced environment, handling multiple situations simultaneously.
• Knowledge of client service techniques and operational practices.
• Problem‑solving and organizational/planning skills.
• Strong leadership skills with the ability to coach, mentor, and apply supervisory practices.
• Team‑building skills.
• Ability to prioritize and delegate tasks.
• Physical ability to stand and walk for long periods, bend at the waist, lift or assist lifting heavy items, pick up trash and towels, and perform salon cleaning functions (dusting, sweeping, mopping, scrubbing).
• Capability to work independently and alone during shifts as business needs require.

Benefits

• Health insurance options (Medical, Dental, Vision)
• Life insurance & disability coverage options
• Paid Time Off (PTO)
• Flexible scheduling
• 401(k) with company match
• Daily pay options
• Employee discounts on products and services
• Professional development & training
• Casual dress code & free company apparel
• Free tanning, spray tanning, and wellness spa services
• Employee wellness programs with a yearly $125 reimbursement option
• Exclusive discounts at outside retailers

Pay

Base pay starts at $15.00/hr or more, with performance and store bonuses that average $20.00/hr. Employees can earn up to $20.00/hr* based on meeting performance and training criteria.

Schedule

Ability to work nights, Saturdays, and Sundays as required. Expected work schedule is five days per week, approximately 40‑45 hours, depending on hourly or salary status.