Assistant Retail Manager - Collegiate Bookstore

Responsibilities

• Schedules team members' work hours
• Trains new team members FT/PT and seasonal team members hired for peak seasons
• Ensures Sales Team members follow company and store policies, procedures, and standards
• Ensures the proper merchandising standards, promotion standards, creating displays, etc.
• Performs onboarding procedures for new hires
• Greet customers, answer phones, provide information, direct callers, and resolve escalated issues
• Receive, verify, and unload orders as necessary
• Operated cash register and store computer to accept payments, place orders, and make changes adhering to safe cash handling procedures, including balancing cash drawer and preparing bank deposits
• Stock shelves and take inventory per Store schedule
• May provide general Store cleaning (vacuuming, sweeping, mopping, and dusting) and straightening (shelves, displays, and register areas)
• Executes merchandising standards, promotion standards, creating displays, etc.
• May fill in for other personnel during breaks, lunch, vacation, or peak seasonal periods, including register operations, shipping/receiving, textbooks, and various departments throughout the store
• Keyholder with opening and closing responsibilities
• Calculates deposits, counts cash drawers, counts the safe, works with accounts receivable (CARRR), and works on collecting bad checks
• Balances cash, credit cards, and checks to register tapes
• Checks invoices against purchase orders and credit memos against charge-backs to ensure accuracy
• Compiles data for end-of-month reporting
• Researches account receivable problems and handle the bad check recovery process
• Investigates the reason for cash drawers not balancing
• Enters and produces the Daily Sales Report, month-end, and payroll reports

Qualifications

• An Associate's Degree or equivalent is preferred
• 0-5 years of retail or bookstore experience preferred. Prior supervisory experience preferred
• General Computer Skills

Benefits

• Medical, Dental, & Vision
• Voluntary Insurance plans
• 401k + 100% company match (up to 4%)
• 80 hours vacation + sick days
• 10 paid company holidays
• Quarterly Bonus Plan