Assistant Retail Manager

What You'll Do

• Support the recruiting, onboarding, and development of Outfitters to ensure excellence in service and sales
• Lead by example on the sales floor, delivering the Fleet Feet Outfitting Experience with energy and care
• Act as a shift leader, directing floor operations and assisting with real-time coaching
• Foster a high-performance team culture by recognizing achievements and encouraging accountability
• Provide clear communication across the team to ensure alignment on goals, priorities, and customer needs
• Assist with scheduling, operational support, and the execution of store events and initiatives
• Resolve customer issues quickly and professionally, prioritizing satisfaction
• Contribute to a positive, collaborative, and inclusive work environment

What We're Looking For

• At least 1 year of retail leadership experience in a customer-facing environment
• Flexible availability, including evenings, weekends, and holidays
• Demonstrated ability to deliver an outstanding customer experience
• Leadership skills in coaching, team motivation, delegation, and conflict resolution
• Proven experience with retail operations such as scheduling, inventory, and floor management
• Strong communication and interpersonal skills
• Highly organized and capable of managing multiple priorities in a fast-paced setting
• Passionate about team development, recognition, and growth
• Self-motivated, detail-oriented, and aligned with Fleet Feet’s mission and values

Benefits

• 401(k) with 4% Company Match: Available to employees aged 21+ at company-owned stores
• Exclusive Discounts: Enjoy savings on industry-leading products and specialized training programs
• Professional Development: Grow your career through mentorship opportunities, employee resource groups, and ongoing learning sessions designed to help you reach your full potential
• Community Engagement: Get involved in local outreach and service initiatives that align with our purpose-driven mission
• Inspiring Team Culture: Join supportive, passionate teammates who live the mission every day
• Full Time Benefits: Employees working 30+ hours per week can explore our benefits summary for details on healthcare, wellness, and more
• Part-Time Benefits: Employees working 15–29 hours per week can explore our benefits summary for details on healthcare, wellness, and more

Why You'll Love It

• Lead with Impact: Help guide a passionate team and shape a high-performing store culture
• Growth-Focused: Develop your leadership skills in a collaborative, purpose-driven environment
• Customer Connection: Make a difference every day by helping people find the right fit for their goals
• Team Energy: Be part of a motivated and engaged store team that values trust, purpose, and positivity
• Career Advancement: Gain management experience with opportunities for future development