Assistant Restaurant Manager | Doylestown
About the role
Responsible for daily restaurant operations and actively ensuring a superior guest experience through excellent service. Supports the General Manager and entire team by organizing, planning and directing activities in all aspects of dining room service, front of house and beverage programming.
Responsibilities
- Supports and meets daily restaurant operations to ensure a superior guest experience in our dining room
- Collaborate with the General Manager in analyzing and recommending methods to drive sales, manage profitability, and fulfill operating hours to include all controllable spending (payroll, COGS, invoicing)
- Manage beverage program; maintain relationships with purveyors, manage and submit inventory, participate in menu development
- Aids the General Manager in hiring, training, developing, scheduling, and evaluating employees through daily line-up, staff programs, and daily evaluation of restaurant service performance
- Enforce company standards, policies, and procedures, including sanitation, safety, dress codes, and cash handling
- Interact with guests to obtain feedback; effectively respond to and handle guest issues and complaints at all times acting as a brand ambassador
- Encourage a positive work environment for all staff
Qualifications
- 4-5 years restaurant experience
- 1 year management experience
- Ability to work in a standing position for long periods of time (up to 10 hours)
- Ability to reach, bend, and stoop
Benefits
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more!
EEO Statement
URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment.