Assistant Restaurant Manager

About the role

We have an exciting opportunity for an Assistant Restaurant Manager within the Dane County Regional Airport (MSN).

Responsibilities

• Manage All Restaurant and Customer Service Activities: Manage, supervise and evaluate Team Member performance through follow-up to ensure proper completion of assigned tasks and goals and provides feedback including disciplinary action.
• Lead and Develop Team: Recruit, train, and communicate with team of Food Travel Experts. Develop, plan and assign daily goals, tasks and Team Member assignments. Implement and maintain guest service standards and brand specifications fostering a collaborative and efficient work environment.
• Systems and Processes: Maintains adherence to all company policies and procedure.
• Mercandising and Displays: Maintain all brand standards, display presentations and signing standards and monitor inventory levels.
• Office Management: Handle tasks such as management of receiving, inventory, purchasing, team member scheduling and payroll.
• Forecasting and Budgeting: Assist in monitoring sales performance through the analysis of sales reports.
• Problem Solving: Address routine issues and escalate complex problems to higher management as necessary.

Requirements

• Educational Background: High School Diploma or equivalent, associate’s degree or equivalent coursework preferred.
• Experience: 2+ years in the restaurant industry in a management/supervisory capacity.
• Technical Skills: Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems. Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities.
• Interpersonal Skills: Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members. Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.

Qualifications

• High School Diploma or equivalent, associate’s degree or equivalent coursework preferred.
• 2+ years in the restaurant industry in a management/supervisory capacity.
• Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems.
• Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members.
• Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.

Skills

• Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities.
• Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members.
• Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.

Benefits

• Comprehensive Benefits Package
• Career Progression Opportunities

Pay

$55,000 - $60,000 / year + bonus

Schedule

Dynamic Environment: Work in the fast-paced and exciting setting of a major airport.

Company Information

• Competitive Compensation: Health, Dental, Vision and Life Plans, Paid Time Off, 401K with company match, and Employee Assistance Program.
• Equal Opportunity Employer: SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.

Ready to Apply?

If you're ready to bring your expertise to our team and help us deliver exceptional service and quality in a high-volume airport setting, apply now!