Assistant Restaurant Manager at Gene's Bistro

About The Role

Join Gene's Bistro at MDW Airport, a high-energy, full-service restaurant delivering a true Chicago experience to travelers. As an Assistant Restaurant Manager, you will partner with the General Manager to lead daily operations, drive team performance, and ensure every guest receives fast, friendly, and high-quality service in a fast-paced airport environment. This role is ideal for someone who thrives in high-volume hospitality, enjoys leading teams on the floor, and takes ownership of both guest experience and operational execution.

Key Responsibilities

• Lead daily restaurant operations, including opening, peak service, and closing
• Coach, develop, and schedule team members to deliver consistent guest satisfaction
• Maintain strong food quality, presentation, and cleanliness standards
• Ensure compliance with all health, safety, and sanitation regulations
• Manage inventory, ordering, and cost controls
• Oversee cash handling and ensure accurate reporting
• Resolve guest concerns quickly and professionally
• Support a positive team culture focused on accountability and performance

Qualifications

• 2+ years of restaurant management experience in full-service or high-volume dining
• 1+ year of back-of-house or kitchen leadership preferred
• Experience leading teams, managing labor, and controlling costs
• Knowledge of food safety standards such as HACCP or ServSafe
• Strong communication and leadership skills
• Ability to work flexible shifts, including early mornings, evenings, and weekends

Compensation and Benefits

• Base salary: $64,000 – $67,000 per year
• Quarterly performance bonus + annual super bonus
• Health, dental, vision, and life insurance
• 401(k) with company match
• Paid time off and employee assistance program

Why Join Gene's Bistro at MDW?

• Iconic concept: Be part of a Chicago dining experience inside a major airport
• Fast-paced environment: High-volume service that builds strong operational skills
• Career growth: Opportunities to advance within SSP America
• Competitive pay: Bonus potential, and full benefits