Assistant Restaurant Leader
Starting from $55,000 annually plus a monthly training incentive of $750. Pay is based on location, experience, and qualifications. Monthly incentives after training vary and are based on restaurant profitability.
About the role
At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success.
The Assistant Restaurant Leader supports the Restaurant Leader in day-to-day operations, upholding Raising Cane’s standards and culture. The physical work environment includes a fast-paced kitchen (requiring extended periods of walking, standing, lifting, and bending), customer interaction, varied temperatures, food products, allergens, industrial equipment, commercial cleaning products, and necessary physical activities.
Responsibilities
- Hire and terminate all hourly, non-management crewmembers
- Own the onboarding, status change, and payroll process for all hourly crewmembers
- Create crewmember work and training schedules
- Manage the performance of all hourly crewmembers (development, coaching, redirective communication, documentation, and other performance management tasks)
- Act as manager on duty, opening and closing the restaurant
- Manage cash handling and ensure accountability
- Enforce Raising Cane’s policies and standards
- Execute shift management, meeting Raising Cane’s operations and safety standards
- Use required tools, forms, and logs to support shift execution, document results, and take corrective action
- Deploy crewmembers during a shift
- Provide exemplary customer service
- Utilize reward and recognition programs for crewmembers
- Authorize employee functions requiring manager approval (e.g., discounts, promotions, timeclock overrides)
- Ensure cleanliness of the restaurant and facility maintenance
- Complete other duties as assigned
Requirements
- Detail-oriented, organized, and able to manage multiple changing priorities
- Self-driven, flexible, and highly energetic with strong analytical, written, and verbal communication skills
- Able to work effectively both independently and collaboratively
- Able to recognize and analyze problems, set goals, create plans, and convert plans into action
- Proficient in Microsoft Office (Excel, Word, Outlook) and able to learn new systems quickly
- Able to work varied shifts (days, evenings, weekends) and travel as needed for work-related functions and training
- 3+ years of restaurant or retail management experience
- New restaurant opening experience preferred
- Must be 18 years of age or older
- High school diploma or equivalent required; some college preferred
- Possess a valid driver’s license
Benefits
- Medical, dental, vision, and pharmacy benefits
- Dependent care and healthcare flexible spending accounts
- Company-provided life and disability insurance
- Hospital indemnity, accident, and critical illness coverage
- 401(k) with employer match (age 21 & older)
- Access to financial advisors for budget and retirement planning
- One Pass Gym Membership Program
- Tuition reimbursement
- Crewmember Assistance Program
- Pet insurance
Perks & Rewards for Restaurant Managers
- Weekly pay (except in some states like California, where pay is bi-weekly)
- Competitive pay plus monthly bonus
- Paid time off and sick time
- 8 paid holidays a year (some locations may vary)
- Early closure for company events
- Casual work attire
- Perkspot employee discount programs