Assistant Restaurant Leader
Location: 13350 Dallas Parkway Ste 3680, Dallas, TX 75240
About the role
At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success.
The Assistant Restaurant Leader supports the Restaurant Leader in day-to-day operations, upholding Raising Cane’s standards and culture. The role involves working in a fast-paced kitchen environment with extended periods of physical exertion (walking, standing, lifting, bending) and interacting with customers. Work includes both inside and outside tasks in varied temperatures, handling food products, allergens, industrial equipment, and commercial cleaning products requiring personal protective equipment.
Responsibilities
- Hires and terminates all hourly, non-management crewmembers
- Owns the onboarding, status change, and payroll process for all hourly crewmembers
- Creates crewmember work and training schedules
- Manages performance of all hourly crewmembers (development, coaching, redirective communication, documentation, and performance management)
- Acts as manager on duty; opens and closes the restaurant
- Manages cash handling and ensures accountability
- Enforces Raising Cane’s policies and standards
- Executes shift management meetings and upholds operations and safety standards
- Uses required tools, forms, and logs to support shift execution, document results, and take corrective action
- Deploys crewmembers during shifts
- Provides exemplary customer service
- Utilizes reward and recognition programs for crewmembers
- Authorizes employee functions requiring manager approval (e.g., discounts, promotions, timeclock overrides)
- Ensures cleanliness of the restaurant and facility maintenance
- Completes other duties as assigned
Requirements
- Detail-oriented, organized, and able to manage multiple changing priorities
- Self-driven, flexible, and highly energetic with strong analytical, written, and verbal communication skills
- Able to work effectively both independently and collaboratively
- Skilled in problem analysis, goal-setting, planning, and execution
- Proficient in Microsoft Office (Excel, Word, Outlook) and able to learn new systems quickly
- Able to work varied shifts (days, evenings, weekends) and travel as needed for work-related functions and training
- 3+ years of restaurant or retail management experience
- New restaurant opening experience preferred
- Must be 18 years of age or older
- High school diploma or equivalent required; some college preferred
- Possess a valid driver’s license
Pay
Starting from $55,000 annually plus a monthly training incentive of $750. Pay is based on location, experience, and qualifications. Monthly incentives after training vary based on restaurant profitability.
Benefits
- Medical, Dental, Vision & Pharmacy Benefits
- Dependent Care & Healthcare Flexible Spending Accounts
- Company-provided Life and Disability insurance
- Hospital Indemnity, Accident, and Critical Illness coverage
- 401(k) with Employer Match (age 21 & older)
- Access to financial advisors for budget and retirement planning
- One Pass Gym Membership Program
- Tuition Reimbursement
- Crewmember Assistance Program
- Pet Insurance
- Weekly Pay (bi-weekly in some states, e.g., California)
- Competitive pay + monthly bonus
- Paid Time Off & Sick time
- 8 paid Holidays a year (varies by location)
- Early closure for company events
- Casual Work Attire
- Perkspot Employee Discount Programs