Assistant Restaurant Leader

About the role

Starting from $55,000 annually plus a monthly training incentive of $750. Pay is based on location, experience, and qualifications. Monthly incentives after training vary and are based on restaurant profitability.

Responsibilities

• Hire and terminate all hourly, non-management crewmembers
• Own the onboarding, status change, and payroll process for all hourly crewmembers
• Create crewmember work and training schedules
• Manage the performance of all hourly crewmembers (development, coaching, redirective communication and documentation, and other performance management tasks)
• Act as manager on duty and open and close the restaurant
• Manage cash handling and ensure accountability
• Enforce Raising Cane’s policies and standards
• Execute shift management meetings
• Use required tools, forms, and logs to support shift execution, document results, and take corrective action when needed
• Deploy crewmembers during a shift
• Provide exemplary customer service
• Utilize reward and recognition programs for crewmembers
• Authorize employee functions requiring manager approval (e.g., discounts, promotions, timeclock overrides)
• Ensure cleanliness of the restaurant and that the facility is in good working order

Requirements

• Detail-oriented, organized, and able to manage multiple priorities that may be constantly changing
• Self-driven, flexible, and highly energetic with strong analytical, written, and verbal communication skills
• Able to work effectively and efficiently both independently and collaboratively
• Able to recognize and analyze problems, set goals, create plans, and convert plans into action to solve problems
• Proficient in a variety of technology systems including Microsoft Office (Excel, Word, and Outlook) and able to learn and adapt to new systems quickly
• Able to work a variety of shifts including days, evenings, and weekends and travel as needed for work-related functions and training
• 3+ years of restaurant or retail management experience
• New restaurant opening experience preferred
• Must be 18 years of age or older
• High school diploma or equivalent required; some college preferred
• Possess a valid driver’s license

Physical demands

The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion such as walking, standing, lifting, and bending), interacting with customers, and both inside and outside work in varied temperatures. The role involves working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment, and physical activities necessary to complete the responsibilities of the job.

Benefits

• Medical, dental, vision, and pharmacy benefits
• Dependent care and healthcare flexible spending accounts
• Company-provided life and disability insurance
• Hospital indemnity, accident, and critical illness coverage
• 401(k) with employer match (age 21 and older)
• Access to financial advisors for budget and retirement planning
• One Pass gym membership program
• Tuition reimbursement
• Crewmember assistance program
• Pet insurance
• Weekly pay (bi-weekly in some states such as California)
• Competitive pay plus monthly bonus
• Paid time off and sick time
• 8 paid holidays a year (some locations may vary)
• Early closure for company events
• Casual work attire
• Perkspot employee discount programs