Assistant Resident Manager II (Orchard Ranch-1473)

About the role

This position is for a full-time Assistant Resident Manager II to work at Orchard Ranch, a 41‑unit Disabled/Special Needs Family Housing community in Morgan Hill, CA. EAH Housing is a mission‑based nonprofit organization and industry leader for over 50 years, dedicated to creating opportunities that empower people to live better lives.

Responsibilities

• Assist with collecting rent, bank deposits, preparing and submitting rent roll and income verification
• Monitor work orders and walk the grounds daily
• Answer telephone, file, prepare correspondence
• Assist residents with questions or problems
• Assist with evictions, annual inspections and repairs
• Assist with re‑certifications: resident notification, setting up appointments, tracking qualifications
• Provide employee supervision with minimal direction from the Resident Manager

Requirements

• 1+ years of tax‑credit experience
• Yardi Voyager experience
• Ability to work independently and be reliable
• Bilingual in English and Spanish preferred
• Must pass criminal background check and drug testing (within 72 hours of conditional offer); fingerprinting may be required for onsite housing

Qualifications

• 1+ year of affordable housing property management experience
• Knowledge of HUD, TCAC, DFEH and ADA guidelines
• Skilled in problem solving and resident relations
• Strong computer and phone skills

Skills

• Problem solving
• Resident relations
• Computer proficiency
• Phone etiquette

Benefits

• Medical, dental, vision, disability and life insurance
• 403(b) retirement plan with a 5% match
• Generous vacation accrual, holiday schedule and work schedule flexibility