Assistant Registrar - Technology

About the role

This position supports technology processes and systems within the Records Office, serving as the primary liaison between the Records Office and IRM (Information Resource Management). The role involves analyzing complex data, advising on policy development, and ensuring smooth system operations for student information systems.

Responsibilities

• Gather, compile, and synthesize information for technology processes or systems in the Records Office.
• Make or assist in making recommendations for the development or enhancement of existing systems.
• Assist with the development of technical designs, specifications, and options for technical solutions.
• Serve as the primary contact for system users and operations between the Records Office and IRM.
• Analyze and research complex data and data collection; consult and advise the Registrar on policy, program, and procedure development.
• Complete testing of patches for Colleague (student information system) and related software impacting Records Office processes (e.g., electronic transcripts, degree audit, prerequisite programs).
• Train staff on system operations and prepare reports, policies, and procedures.
• Develop technical documentation, including designs, specifications, processes, workflows, and communications.
• Provide student enrollment and degree data to the National Student Clearinghouse and correct errors.
• Serve on internal and external committees as requested by the Registrar or Vice President of Student Affairs.

Requirements

• A high school diploma and experience in computer system development and modification.
• A bachelor’s degree in a related area may substitute for the required work experience.

Preferred Qualifications

• Moderate knowledge of information systems capabilities and intricacies.
• Ability to understand and execute moderately complex technical instructions.
• Skill in analyzing and logically organizing complex technical data.
• Clear and concise communication abilities.
• Effective collaboration with users, vendors, and IT personnel.
• Assist in identifying and resolving problems.
• Ability to assist with planning, directing, instructing, and reviewing the work of technical personnel.
• Provide status reports and technical documentation clearly and concisely.
• Expert-level experience with Ellucian Colleague.

Location

This position is located on the Midlands Technical College Beltline Campus.