Assistant Registrar

Responsibilities

• Aid in the daily operations of the Registrar’s Office, including administrative tasks and office coordination.
• Provide quality customer service to students about online registration, add/drop, personal data changes, and educate students about policies and procedures.
• Modify sections and record section restrictions in preparation for registration.
• Review and record immunization documentation required for on-campus enrollment.
• Aid academic/faculty advisors, deans, and student administrative services coordinators with course scheduling and registration matters.
• Perform preliminary degree completion audits for the assigned school/program.
• Maintain enrollment statuses and report via the National Student Clearinghouse Records.
• Verify student enrollment statuses, including loan deferments, insurance forms, full-time letters, State Board verifications, excess credit, Apostille, enrollment and graduation letters, and degree verifications.
• Provide quality customer service and educate students and other departments about the policies and procedures.
• Assist faculty with the grading process and policies, class rosters, and course-related inquiries.
• Receive, maintain, and organize student files accordingly in a digitized format via Banner Document Management.
• Record transfer credit requests, if needed.
• Serve as a primary School Certifying Official (SCO) for VA Education Benefit Programs under the Department of Veterans Affairs (VA).
• Provide guidance, training, and support to registrar’s staff for graduate schools on policies and procedures related to transfer credit operations.
• Participate in the Graduation & Awards Committee to plan and execute the arrangements for the annual Commencement Exercises.
• Exercise duties in accordance with FERPA as well as state and federal regulations.
• Support policies and procedures in the university catalog and program handbooks.
• Perform all other tasks assigned by the supervisor.

Qualifications

• Bachelor degree required.
• 5 years of experience in academic or administrative roles in a university or higher education institution - preferred, but not required.
• General administrative duties required.
• Proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, & Outlook required.
• Familiarity with Ellucian Banner preferred.
• Strong attention to details required.
• EFFECTIVELY manage and organize daily tasks independently and with a team, while balancing multiple projects and meeting deadlines required.
• Accuracy and productivity in completing tasks required.
• Demonstrated ability to develop positive and cooperative relationships with students, faculty, and colleagues required.
• Demonstrated proficiency in communication (written and verbal) required.

Pay

Maximum Salary: USD $55,000.00/Yr.

Minimum Salary: USD $44,000.00/Yr.