Assistant Property Manager - Tulsa, OK
About the role
At PURE HomeRiver, service comes first. We’re looking for an Assistant Property Manager who supports tenants and owners with a service-minded approach and a commitment to excellence. The ideal candidate listens well, follows through, and ensures every tenant feels heard and valued. They handle tenant communication with care by answering questions, coordinating move-ins, tracking maintenance requests, and preparing leases with accuracy. They bring order to daily operations by keeping records current, deadlines met, and expectations clear. This role requires someone who takes pride in helping others, brings clarity to complex situations, and consistently delivers on promises. At PURE HomeRiver, success means more than assisting; it means serving with purpose and creating a tenant experience defined by trust and respect.
Responsibilities
- Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, applicable state statutes, and all other laws pertaining to residential rentals, whether local, state, or federal
- Serve as primary contact for all tenant communication
- Maintain records in property management software for all maintenance requests, ensuring work orders are completed in a reasonable time within estimated costs
- Assist Property Manager with the lease renewal process
- Travel to properties within the scheduled time requirement to prepare and coordinate the Move-In and Move-Out process with tenants
- Prepare Notices and other routine correspondence as directed by Property Manager
- Respond and follow up with prospective residents interested in available properties, including traveling to and meeting with prospective residents for review of properties
- Communicate with residents throughout the rent collection process
- Assist in the preparation of Security Deposit Disposition adhering to all state laws and Company policies
- Prepare leases, confirming all necessary and required addendums and attachments are included before presenting for signature to tenant
- Ensure all property and tenant information is documented in property management software
- Maintain all communication within property management software to ensure up-to-date information is available to all team members
Requirements
- Strong communication skills
- Residential property management experience is preferred
- Hospitality/Customer Service experience preferred
Benefits
- Medical, Dental and Vision Coverage
- 401(k) plan with a 4% instantly vested match
- Generous vacation and sick time
- Life and Disability Plans
- Wellness Fitness Program
- Employee Assistance Program
Pay
$22 – $23/hour
Schedule
40 hours/week, biweekly pay frequency, non-exempt under FLSA