Assistant Property Manager -The Rose

About the role

Build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do, from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities. Located at The Rose, 125 6th Street, San Francisco, CA 94103.

Responsibilities

• Work with the Property Manager in day-to-day operations of the property.
• Enter data in resident accounts receivable ledgers.
• Assist with resident records documentation.
• Collect rent and other income, make bank deposits, and forward receipts.
• Assist with the leasing process from initial application to move-in.
• Respond to customer service requests.
• Take initiative and provide direction to staff.
• May work outside normal business hours to respond to the needs of the property.
• Work with the Front Desk and Maintenance site teams.
• Coordinate resident engagement and events.

Requirements

• High School Diploma or equivalent.

Qualifications

• One (1) year of administrative, office, accounting, or customer service experience (preferred).
• Property management work experience and knowledge of applicable local and federal housing laws (preferred).
• Knowledge of real estate property management applications (preferred).
• Strong understanding of HUD and Tax Credit programs (essential).

Skills

• Adhere to complex regulatory requirements.
• Maintain resident account receivable ledgers under supervision.

Benefits

• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid time off between Christmas and New Year's Day for winter office closure
• Several healthcare plans to choose from, dental (including a free basic dental option and plans covering child and adult orthodontia) and vision
• Paid time off to volunteer
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays
• 403b + match
• Paid parental & caregiver leave
• Employer-paid life insurance
• Free Employee Assistance Plan
• Pet insurance options

Pay

$28.63-29.77/hour, depending on experience

Schedule

This is an on-site position.