Assistant Property Manager (Retail/Office)

About the role

The Assistant Property Manager provides first‑class property management services and assists a Property Manager in overseeing a portfolio of commercial properties. Day‑to‑day responsibilities include assisting with building and property operations, enhancing tenant relations, vendor scheduling, and customer service.

Responsibilities

• Work with Property Managers to resolve building operations issues.
• Coordinate with vendors to ensure compliance with service contracts and recommend or complete vendor contracts as appropriate.
• Ensure adherence to property owners’ policies, procedures, codes, regulations, and governmental directives.
• Answer office telephone as required and assist callers.
• Receive work order requests and coordinate with building technicians or vendors.
• Schedule building activities, including move‑ins/move‑outs, and verify insurance.
• Follow established A/R guidelines, contact tenants regarding rent payment status, and assist the Property Manager with lockouts, late fees, or demand letters.
• Review and ensure accurate coding of invoices for payment.
• Assist Property Managers in preparing monthly reporting packages and financial reports per owner needs.
• Help prepare, assemble, review, and implement annual operating and capital budgets, as well as operating expense reconciliations.
• Coordinate insurance procurement, electricity procurement, and real estate tax review processes for properties.
• Ensure compliance with management agreements.
• Facilitate accounting, leasing, marketing, and construction needs with Property Managers.
• Understand lease types to assist with lease compliance.
• Process tenant bill‑back expenses.
• Respond to and resolve after‑hours emergency calls as needed.
• Assist in planning and executing tenant events with the management team.

After submitting your application, you will receive an email from notifications@smartrecruiters.com with a link to the Culture Index survey. Please set aside 10 uninterrupted minutes within 48 hours to complete the survey for the “Assistant Property Manager – All Locations” position.

Qualifications

• Bachelor’s degree preferred.
• 2 + years experience in commercial property management preferred.

Skills

• Excellent customer service skills.
• Strong verbal and written communication; experience communicating with tenants and vendors professionally.
• Experience with real‑estate software (Yardi, MRI, Kardin, AvidXchange, IMPAK, or similar).
• Basic accounting knowledge and skills.
• Good organizational skills and attention to detail.
• Ability to multitask.
• Proficiency with Microsoft Excel and Word.
• Desire and ambition to learn and grow within Stream’s property management department.
• Alignment with Stream’s core values: Smart, Honest, Nice, and Passionate.

Benefits

• Competitive salary and bonus opportunities.
• Medical, dental, and vision insurance.
• Pharmacy benefits.
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA).
• 401(k) plan with company matching.
• Paid time off (PTO) and holiday pay.