Assistant Property Manager & Leasing Agent
Galewood Residential is a new multifamily community developed by Novak Development, featuring a 125-unit modern apartment building and 25 spacious townhomes in Chicago’s Galewood neighborhood. Our mission is to create a well-managed, welcoming, and pet-friendly environment for residents from the first day of occupancy.
About the role
We are seeking an Assistant Property Manager & Leasing Agent to oversee operations of our brand-new residential community, currently 70% leased. The initial lease-up is managed by our partner until 93% occupancy is reached. After this milestone, you will take on leasing responsibilities while focusing on operational setup, resident experience, and vendor coordination.
Responsibilities
- Coordinate with facilities and vendors to maintain essential services
- Manage building systems, including door fob access and vendor connectivity
- Collaborate with vendors during lease-up phase; prepare leases, guide applications through our third-party vendor ApproveShield, and coordinate move-ins
- Assign parking, distribute tenant notices, and handle resident communications
- Supervise on-site Facilities Manager
- Maintain accurate records in property management software (AppFolio)
- Ensure excellent customer service and resolve resident concerns professionally and promptly
- Enforce lease terms and community policies while maintaining a positive resident experience
- Partner with ownership and leadership to proactively identify and implement operational solutions
Requirements
- Minimum 2 years of residential property management experience preferred
- Experience managing new construction or lease-up properties a plus
- Proficiency with AppFolio required
- Must hold an active Illinois Leasing License
- Strong organizational, communication, and problem-solving skills
- Customer-focused and solutions-oriented mindset
- Ability to lead staff and manage vendor relationships effectively
- Capable of enforcing lease terms while maintaining positive resident relations
- Familiarity with leasing processes and renewals (leasing experience a plus)
- Must be comfortable working in a pet-friendly environment (dogs on site)
Pay
$55,000–$65,000 annual base salary plus commission for new leases (after lease-up vendor completes their contract) and renewals.
Benefits
- Medical, dental, and vision insurance
- Complimentary disability, life, and AD&D insurance
- 401(k) plan with company match
- Accident and critical illness insurance
- Complimentary Employee Assistance Program (EAP)
- Eligible for a performance-based bonus as part of our annual performance review process