Assistant Property Manager II

Responsibilities

• Ensure that 24-hour shifts are covered.
• Training and implementation of de-escalation and communication techniques.
• Maintain all leave time requests.
• Process timesheets and submit them in a timely manner.
• Ensure that personnel are cleaning and maintaining front desk area.
• Maintain all supplies including forms.
• Co-Supervise maintenance staff, and administrative staff.
• Acts as Property Manager when property manager is on vacation or on leave, including emergency on-call response during non-business hours and weekends.
• Process rent bills, receipts in RealPage.
• Process rent payments in a timely manner.
• Create and maintain system for tracking / prioritizing current and accurate income certification requirements and deadlines in accordance with LIHTC, Section 8, SCRIE and DRIE.
• Prepare and maintain current, thorough, and accurate lease and income verification files, both paper and electronic, for each tenant and ensure resident files are always ready for LIHTC/Section 8 audits.
• Accurately process move-ins, move-outs, unit transfers, gross rent changes and lease renewals in accordance with LIHTC, DHCR and Section 8.
• Use RealPage to enter lease information, tenant income information, tenant payments, and to produce tenant receipts, arrears reports, vacancy reports and tenant ledgers.
• Maintain correct LIHTC and Section 8 rents and utility allowances.
• Track, report, reconcile subsidy payments from subsidy sources (e.g., HPD) and liaise with relevant agencies to resolve subsidy payment discrepancies, audit issues, and other pertinent matters.
• Aid tenant with obtaining rent ledgers, tenant verification letters, and letters to agencies.
• Aid Manager with staff meetings, tenant / staff complaints and performance evaluations when needed.
• Coordinate with social service staff on various tenant issues including arrears, housekeeping, disruptive behavior, room maintenance, monthly tenant meetings, etc.
• Ensure the social services department receives copies of all incident reports, tenant lists and management letters to individual residents.
• Act as liaison between tenants and staff in building manager’s absence.
• Collect all rent checks and money orders from rent deposit box and process.
• Aid Manager with rent collection and arrears pursuit.
• Aid Manager with Housing Court Hearings/Trials.
• Manage general office functions.
• Establish a 1:1 professional relationship with tenants.
• Respond to building violations and coordinate with Contractors and Euclid Hall staff to clear violations.
• Conduct regular inspection of boiler, elevator, fuel storage tanks (If applicable), sprinkler, standpipes, etc.
• Maintain clear identification of all building systems; for example, plumbing valves, sprinkler standpipes, etc.
• Enforce recycling and garbage regulations.
• Ensure the Extermination List is maintained and updated monthly, and Contracts are following contract agreements.
• Keep orderly and stock maintenance supplies.
• Aid Manager with maintenance function of the premises.
• Perform tenant room inspections.
• Reach out to Contractors for quotes and estimates.
• Assist manager with drafting and typing correspondence, emails, faxes, memos, and notices.
• Take and maintain minutes of all meetings.
• Manage maintenance and distribution of all management office lists related to tenants, vendors, staff, and miscellaneous documents.
• Prepare and distribute exterminator list to Front Desk.
• Order supplies when needed: key blanks, appliance parts, office, cleaning, and maintenance equipment.
• Document vendor repair work.
• Aid Manager with maintaining tenant’s files consisting of: Lease. Section 8 and other income certifications. Incident reports. Legal correspondence . Work orders. Monthly, quarterly, and yearly reports. Maintain related contract files. Monitor vendor files. Maintain Certificates Book / Log.
• Ensure all inspection certificates and equipment inspections are current and have not expired.
• Aid Manager with documenting all resident pets and ensuring Pet Rules and Rider are current.
• Purchase supplies as needed.
• Make bank deposits weekly or as needed.
• Distribute employee checks.
• Request quotes for purchases using authorized vendors.
• Inspect deliveries.
• Review and process invoices for payment.

Requirements

• Strong communication skills, math skills and computer literacy, including Microsoft Word, Excel and Outlook.
• Emotionally, mentally, and physically able to perform job responsibilities.
• Demonstrated flexibility and initiative to work both independently and as part of a team.
• Detail oriented and organized.
• Attend training sessions and conferences as required for enhancement of job skills.
• Ability to Implement emergency procedures as necessary.
• Assisting with other duties as directed.

Qualifications

• High School Diploma or GED or a combination of education and experience.
• Two (2) years of comparable work experience in supportive housing, property management, or a closely related field working with a highly diverse population and/or those with special needs.
• Working knowledge of LIHTC, Section 8, DHCR, NYC 15/15, ESSHI, SCRIE, and DRIE requirements.
• Able to speak, read and write in English. Spanish proficiency preferred.
• Proficiency in Microsoft Office - including Word, Excel, and Outlook.

Skills

• Strong communication skills.
• Math skills.
• Computer literacy.
• Microsoft Word.
• Microsoft Excel.
• Microsoft Outlook.

Benefits

• Medical.
• Dental.
• Vision.
• 403(b) retirement savings.
• Flexible Spending Accounts (FSA).
• Life & Disability.
• Employee Assistance Program (EAP).
• Commuter benefits.

Pay

$61,000 - $70,000/yr.

Schedule

Monday through Friday from 09:00 am to 05:00 pm 35 Hours