Assistant Property Manager II

Responsibilities

• Answer telephone and handling routine resident inquiries and requests for service, both by phone and in person.
• Utilize knowledge of RHA policies and procedures in responding to requests and inquiries.
• Work with resident groups to assist in their development and growth and promote resident participation.
• Aid residents in coordinating and planning special events and programs within the Authority.
• Schedule use of meeting and community rooms.
• Aid in follow-up visits to new residents to alleviate any misinformation or misunderstandings they might have.
• Maintain and explain current information of available services in the community to residents.
• Submit reports and records as required.
• May be responsible for conducting move-in/move-out, annual and special inspections of designated housing units, prepare inspection report and initiate forms to maintenance department.
• Prepare and maintain resident files and records.
• Aid in preparation of re-certifications, sending notices to residents and verification of income data and computing rents.

Qualifications

• High School education or equivalent with course work in business math, typing, business english preferred plus basic computer knowledge.
• Minimum of one (1) year experience in an office environment and six (6) months experience in a management setting.
• Possess working knowledge of office procedures and practices.
• Ability to operate a variety of office equipment such as copiers, multi-line phone system and computer word processing and spreadsheet software and willing to demonstrate same.
• Ability to understand and follow directives, policies and procedures.
• Ability to work harmoniously with fellow workers, program participants, and the general public.
• Ability to discern maintenance problems and accurately describe them.
• Ability to complete work assignments with minimal supervision.