Assistant Property Manager - Herons Landing

About the role

SupportWorks Housing (formerly Virginia Supportive Housing) is dedicated to removing barriers for vulnerable neighbors, helping them achieve stable housing, health, and wellness. The organization meets people where they are, treats them with dignity and respect, and supports them through challenges related to homelessness, substance abuse, and mental health. The Assistant Property Manager role contributes to this mission by supporting property operations and resident services.

Responsibilities

• Manage public inquiries, tours, volunteer activities, new development planning, and residential services program planning and implementation.
• Assist the Senior Property Manager with rent collection, processing new applicants, legal proceedings, and budget maintenance.
• Coordinate and assemble information for rent increase requests, including market comparables.
• Maintain property management files such as property reports, invoices, and resident files (current and former).
• Inspect occupied and vacant units to ensure cleanliness, safety, and high‑quality maintenance.
• Prepare for desk and physical audits by government entities, regulators, funders, and partners.

Benefits

• Medical, dental, and vision plans (effective after one month of employment).
• Short‑term and long‑term disability, plus life insurance at no cost; voluntary life insurance available.
• Employee Assistance Plan (EAP).
• 403(b) retirement plan with company match.
• Generous PTO including vacation, sick, personal days, and 12 paid holidays.

Qualifications

• Three or more years of residential property management experience.
• Experience with Section Eight and Low Income Housing Tax Credits (preferred).
• Knowledge of applicable federal and state housing laws (preferred).
• Valid Virginia driver’s license and reliable transportation.
• Proficiency with Microsoft Office and property management software (OneSite, NextGen preferred) or willingness to learn.
• Registered Apartment Managers Certification, CPR, and First Aid Certification (preferred).
• Strong human‑relation and communication skills for interacting with residents, staff, volunteers, inspectors, and supervisors.
• Excellent attention to detail, ability to plan, prioritize, multitask, and meet deadlines in a fast‑paced environment.
• Experience supervising a team through training, mentoring, and motivation.
• Self‑motivated, customer‑service oriented, and adherence to safety protocols.

SupportWorks conducts pre‑employment drug testing, criminal background checks, and reference verification for all hired applicants.