Assistant Property Manager (CRE)

The Assistant Property Manager is responsible for assisting in all areas defined as part of the Sr. Assistant Property Manager job description, as well as performing property administrator duties when no property administrator is on the team. The role ensures a high level of professionalism and fosters positive relationships with tenants and clients.

Responsibilities

• Provide full administrative support, including phone support, typing, reports, filing and distribution of correspondence.
• Coordinate office supplies in the absence of a property administrator.
• Assist in lease administration activities, including abstracting leases and keeping the database current.
• Ensure all property files are prepared and maintained in an orderly and logical manner, including leases and contracts.
• Prepare and coordinate bid proposals and service contracts.
• Obtain aging reports for management and follow up on all delinquencies, utilizing C&W or client‑directed policies.
• Ensure invoices are processed in accounting with appropriate backup and according to established procedures.
• Coordinate tenant move‑ins and move‑outs, including furniture delivery and pickup.
• Oversee maintenance of work order and purchase order systems.
• Develop and maintain a comprehensive Tenant Service Package, including tenant handbooks, anniversaries, holiday gifts, park events, quarterly newsletters, and training meetings or programs.
• Keep tenant information within the database current and up to date.
• Update and maintain office procedures in the property Operations Procedure Manual under the direction of the manager.
• Ensure Certificates of Insurance for tenants and vendors are up to date.
• Oversee processing of management and maintenance staff hours, expense reports, and check requests for review and approval.
• Process tenant bill‑backs for electrical usage, after‑hours HVAC, and similar charges in a timely manner.
• Assist the supervisor with aspects of annual budget preparation, monthly financial reports, and preparation of bank deposits if processed on‑site.
• Lead regular inspections of properties with janitorial, landscape, and other service providers as directed by the manager.
• Demonstrate flexibility to support a growing portfolio and respond to property needs across multiple locations, traveling between Brooklyn, Long Island, and Queens.
• Maintain a regular presence at portfolio assets to ensure operational excellence, tenant satisfaction, and property standards are met.
• Work primarily from the Long Island office (~80%) with regular support at the corporate office in New York City (~20%).
• Must have a valid driver’s license and reliable transportation.

Requirements

• High school diploma/GED equivalent; Bachelor’s degree preferred.
• At least 1 year of real estate property management or related experience.
• Proficiency in Microsoft Office Suite.
• Key skill sets: customer service focus, organization, time management, oral and written communication, initiative, multitasking, sense of urgency.
• Ability to travel between properties and work in varying weather conditions.

Work Environment

This role operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Regular travel between properties in varying weather conditions is required.

Physical Demands

The position may require traveling from floor to floor, climbing stairs, and moving between buildings in outdoor weather conditions. The employee is expected to remain stationary (sitting or standing) for approximately 85% of the time and to operate office machinery regularly.

Benefits

Cushman & Wakefield offers eligible employees a comprehensive benefits package that typically includes health, vision, and dental insurance; flexible spending accounts; health savings accounts; retirement savings plans; life and disability insurance; and paid and unpaid time away from work.

Pay

The compensation for this position is $34.74 – $40.87 per hour, with the company ensuring at least minimum wage and offering competitive pay based on location, experience, and other eligibility factors.