Assistant Property Manager

About the role

As an Assistant Property Manager with Yugo, you'll play a key role in ensuring smooth operations and enhancing the student living experience. By leveraging your expertise in leasing, resident relations, marketing, and budgeting, you'll support your team in delivering excellent property performance while maintaining a vibrant and welcoming environment for all residents.

Responsibilities

• Maintain accurate resident records, process rent payments, and ensure timely collection of all fees.
• Oversee lease renewals, resident retention efforts, and the eviction process according to company policies.
• Manage invoices and deposits, ensuring financial accuracy and compliance with procedures.
• Lead and guide the leasing and marketing efforts, conducting property tours, and engaging prospective residents.
• Cook Carbon Literacy Certification or undertake training to remain competitive in pricing and amenities.
• Ensure excellent customer service by addressing resident service requests, conducting follow-ups, and maintaining a positive community atmosphere.
• Oversee vendor management and ensure all property service needs are met.
• Maintain property standards through regular inspections and addressing any operational needs.
• Assist with preparing and reviewing reports on move-outs, occupancy rates, and leasing activity.
• Organize and maintain lease paperwork, ensuring accuracy and compliance during move-ins and move-outs.
• Comply with all state, federal, and company policies, including Fair Housing regulations.
• Aid in managing the team, leading regular meetings, and driving community goals.
• Ensure office and model units are always presentable, fostering a welcoming environment for prospects.

Requirements

• High school diploma, GED, or equivalent, preferred. In lieu of a degree, equivalent experience in residential properties, rental operations, or related business operations is required.
• Minimum of one year of experience, preferably in residential properties, rental operations, or related business operations, required.
• Relevant experience working at a property, especially at a university/college, is beneficial.
• Entrata experience, or relevant rental software experience, is advantageous.
• Strong interpersonal and communication skills, including the ability to build and maintain quality relationships.
• Strong customer service skills, ability to manage difficult or emotional customer and staff situations, and respond promptly to customer needs and quickly respond to service requests.

Qualifications

• Passion for student housing and a desire to positively influence and shape the lives of others.
• Ability to manage multiple tasks and prioritize responsibilities effectively.
• Knowledge of fair housing regulations and compliance.

Skills

• Excellent organizational and time management skills.
• Proficiency in Microsoft Office Suite.
• Strong analytical and problem-solving abilities.
• Effective written and verbal communication skills.
• Ability to work independently and as part of a team.

Benefits

• Competitive and flexible medical, dental, and vision plans.
• Competitive 401K match.
• Health Savings Accounts (HSA) with generous company contribution.
• Paid vacation time and holidays.
• Paid parental leave.
• Paid sick leave for all employees.
• Summer Friday program for corporate positions.
• EAP and LifeCare program for employees and family members.
• Paid volunteer time.
• Voting leave.
• Foundations peer cohort onboarding and mentoring program.
• Leadership conferences and workshops.

Pay

This position offers a competitive salary, bonus eligibility, and opportunities for advancement and growth.

Schedule

This position is full-time / hourly / non-exempt.