Assistant Property Manager
About the role
Woodmont Real Estate Services is seeking a dynamic Assistant Property Manager to join the team at a brand-new luxury, apartment community in the heart of Redwood City's Broadway neighborhood. The expected shift for this role is Tuesday through Saturday; 9:00am – 6:00pm.
Responsibilities
- Support leasing performance by responding to leads, touring prospects, and driving applications with consistent follow-up.
- Deliver exceptional resident service by resolving questions, supporting renewals, and ensuring timely communication.
- Prepare and process applications, leases, renewals, and move-in/move-out documentation with accuracy and urgency.
- Maintain clean, compliant resident files and ensure all activity is documented correctly in RealPage.
- Track and manage lead activity and follow-up workflows in Knock (calls, emails, tours, next steps).
- Support invoice coding and bill pay processing through AvidXchange, ensuring timely routing and accuracy.
- Auxiliary with operational reporting, resident account support, and administrative tasks as directed by the Property Manager.
- Cook up with vendors and onsite teams to help ensure the community is tour-ready and operations run smoothly.
- Provide leadership support and onsite coverage when the Property Manager is offsite or unavailable.
Qualifications
- Professional Experience: Two (2)+ years of experience in market-rate multifamily housing, including at least 2 years as a Leasing Consultant and/or Assistant Manager (or similar).
- Supervisory experience and skills in sales, marketing, management, and customer service.
- Knowledge of tenant eviction, fair housing, and multifamily industry laws, including Federal and California labor laws.
- Skills & Competencies: Strong customer service and communication skills, high attention to detail and follow-through with documentation, systems, and deadlines, confidence using property management technology, RealPage experience preferred, other property management software packages helpful, mathematical skills: competence in basic math, percentages, and financial forecasting.
- Education & Licenses/Certifications: Bachelor’s degree in Business Administration or similar field preferred. Valid driver's license and reliable transportation needed.
Benefits & Perks
- Generous Health Benefits: Medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA).
- Flexible Vacation & Time Off: Rest and Recharge with a generous PTO plan, 10 company holidays, and one floating holiday, in addition to your standard Sick time.
- Personal & Mental Wellbeing: Access to Employee Assistance Program (EAP) to help support our team that needs additional support outside of the office.
- Financial wellness: 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage. We will match up to a discretionary 10% of the employee contributions, subject to change.
- Extra work/life benefits: Monthly stipends for internet and mobile plans, and Commuter Assistance.
- Dynamic, Collaborative, and Engaging Culture: Communication, creation, and advocacy for new ways to work together and do business.
Compensation
The expected hourly base rate for this role is $36.00 - $38.00 hourly. This does not include any other potential components of the compensation package, including bonuses, housing, benefits, and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role, utilizing competitive compensation data from various data sources as references. At the time of offer, we use the signals we received from our interviews coupled with your experience, location, and other job-related factors to determine final compensation.
About Us
Woodmont Real Estate Services is a premier asset and property management company, we're proud to offer Northern California over 50 years' experience managing a diverse portfolio of commercial and multifamily properties. We're renowned for our hands-on management approach, marketing know-how and in-depth knowledge of submarkets throughout the region. It's what's allowed us to create unique strategies that are truly custom to each property.
Equal Opportunity Employer
Woodmont Real Estate Services is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Woodmont Real Estate brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn.